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App host is paired but not running

  • 1.  App host is paired but not running

    Posted Tue February 08, 2022 02:20 AM
    Dears,

    I have IBM SOAR version 43 and App host version 1.7.1.341

    after getting the pairing values and creating an instance on Apphost, I found that the app host is paired with not running.

    when I run the following command, "manageAppHost checkconnection"
    I get the below results:


    INFO: Using app host 7cea808b-d278-4653-bc8b-9656bb795c36 (Test Repo)
    INFO: Checking app host 7cea808b-d278-4653-bc8b-9656bb795c36 (Test Repo, version 1.7.1.341)
    INFO: Check controller deployment
    INFO: Controller deployment deployment-synchronizer is not ready to serve (0/1)
    INFO: Controller deployment deployment-operator is not ready to serve (0/1)
    INFO: Check controller functionality
    ERROR: Exec Failure: HTTP:500. Message:container not found ("container-synchronizer")
    ERROR: Synchronizer container exec channel unexpectedly closed: Response{protocol=http/1.1, code=500, message=Internal Server Error, url=https://urldefense.proofpoint.com/v2/url?u=https-3A__127.0.0.1-3A6443_api_v1_namespaces_7cea808b-2Dd278-2D4653-2Dbc8b-2D9656bb795c36_pods_deployment-2Dsynchronizer-2D59d7dbff7f-2Dqgkr6_exec-3Fcommand-3Djava-26command-3D-2Dcp-26command-3D-252Fapp-252Fresources-253A-252Fapp-252Fclasses-253A-252Fapp-252Flibs-252F-2A-26command-3Dcom.ibm.security.apps-252Fcontroller-252Fsynchronizer.AppChecker-26container-3Dcontainer-2Dsynchronizer-26stdout-3Dtrue-26stderr-3Dtrue&d=DwIGAg&c=--1RjWWBW4Kf6aBAaj53vPItwfT0BR1YjSDV46P5EvE&r=I0E6bamAVeGNLl4WmlGY8WUcQ4ztKidlPMU7UWFyq4c&m=9JsbcSBcQqfNTU8rh4Qlr13_QKFOlanKO5yyc_W3wdTY6fBIm79DSIts0E3PHGuw&s=u3NhpMQPswYPkPnUmpPvyrUCnJmEwBq0QMKObekpHOY&e= }
    ERROR: An unexpected error occurred
    INFO: End of app host check for 7cea808b-d278-4653-bc8b-9656bb795c36

    >>> App host 7cea808b-d278-4653-bc8b-9656bb795c36 (Test Repo, version 1.7.1.341) <<<
    - [error] Component synchronizer is not ready
    - [error] Component operator is not ready
    - [error] Unexpected error occurred in step com.ibm.security.apps.controller.management.setup.steps.impl.CheckControllerFunctionalityStep

    Some tests failed


    kindly need your help

    ------------------------------
    Omar Darweesh
    ------------------------------


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