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App Cisco Secure Email no working correctly

  • 1.  App Cisco Secure Email no working correctly

    Posted Thu April 08, 2021 10:28 AM
    Hello,

    is anybody out there using this App from Cisco?

    We'd like to use the app from Cisco to provide nice search-capabilities to the folks from the collaboration-team. Unfortunately we do not see data and experience the following related error in the logfile:

    2021-03-23 09:51:38,809 [abstract_qpylib.log] [MainThread] [INFO] -127.0.0.1 [APP_ID/1501][NOT:0000006000] Invalid AQL: exiting
    2021-03-23 09:51:40,827 [abstract_qpylib.log] [MainThread] [INFO] -127.0.0.1 [APP_ID/1501][NOT:0000006000] Error during the call, Counter: 1Full Error:{"http_response":{"code":401,"message":"You are unauthorized to
    access the requestedresource."},"code":18,"description":"","details":{},"message":"No SECheader present in request. Please provide it via \"SEC: token\". You mayalso use BASIC authentication parameters if this host supports it. e.g.
    \"Authorization: Basic base64Encoding\""}

    We did double check and deploy the Token used for the authorization service which is ok. Where can we check/provide the referenced "SEC token"?
    Any advice is very welcome.

    Thx, Bernhard

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    Kammerstetter Bernhard
    IBM
    (431) 211-4533 x92
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