What kinds of devices and apps are involved?
Just some general points:
iOS
Apps need to have VPP licenses and devices need to be Supervised for MaaS360 controlled auto updates.
In the portal App catalog under More>App Settings>Basic ensure that the Auto Update setting is selected
Android
Devices need to be Android Enterprise managed for Google Play apps to be silently updated
In these scenarios, the "Instant Install" should be checked off in the App view as well.
------------------------------
Matt Shaver
System Architect
IBM
mshaver@us.ibm.com------------------------------