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jose g
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try basing the authentication as a base64 encode of "api_key_id:api_key_secret"

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Mohamad islam Hamadieh
I post SOAR content and tips on linkedIn , follow me :)
https://linkedin.com/in/mohamadislam
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Original Message:
Sent: Tue March 11, 2025 12:54 PM
From: jose g
Subject: API - SOAR Internal Server Error

Good afternoon

I wanted to ask how I can obtain the incidents generated in SOAR through the Python language, as well as create incidents via API.

I have the following error when I run the SOAR API.

import requests

api_key_id =  '##############'

api_key_secret = '##############'

base_url = 'https://1.1.1.1/rest/orgs/209/'

headers = {'Content-Type': 'application/json'}

auth = (api_key_id, api_key_secret)

#The options specified will be dependant on your specific connection requirements

response = requests.get(u" {0} /incidents?want_closed=true".format(base_url), auth=auth, proxies=None, headers=headers, verify=False)

print(response.content)

# Verificar la respuesta

b'{"success":false,"title":null,"message":"Internal Server Error","hints":[],"error_code":"generic"}'

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jose g
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