Hi I have registered free forever instance. I can reach the dash board and can login to API gateway but unable to get into developer portal. When I click Open button from dash board, it give me message “internal server error”

Regards,

Hameed

Hi Hameed,

Can you try to start to open Developer Portal once again?
What is your tenant name?

Thanks,
Hari MG

Hi Hari,

Thanks for your email. I have tried it again but unfortunately no luck so far. My environment id is env589275 and username is hameed.rehman@cloud9networks.io

Regards,

Hameed

Hi Hameed.

Can you try to access Developer Portal now? If you are not able to access it from My Cloud dashboard, you can access it directly via Loading... url and click “Sign in with Software AG Cloud” button in Sign in page.

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/ec073a409d58519bd67de6642c0a1bc15abc5064_2_1033x400.png 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files/ec073a409d58519bd67de6642c0a1bc15abc5064.png 2x" data-dominant-color="F2F5F9">

image1223×474 18.7 KB

Thanks,
Hari MG

Hi Hari,

Now it is accessible from the link you shared. Thanks for your support in resolving the issue.

Regards,

Hameed

Good to hear, Hameed… You are welcome!

Thanks,
Hari MG