We're currently facing challenges getting the integration between Cognos Analytics and Microsoft Teams to work-specifically in our development/test environment using our internal Teams setup.

I work for a large financial services company with several hundred Cognos Analytics instances hosted in a centralized data center. While I'm not a network or server specialist, I know our data center has strict security protocols. The MS Teams app would be deployed at each of our client sites, meaning that while the Cognos setup is standardized, the Teams environments and client-side security configurations vary significantly.

A few questions for those who've implemented this:

1. How difficult was the initial setup?
2. Once connected, is the integration stable?
3. Was the integration useful from the client's perspective?
4. How was the performance-especially response time?
5. Any lessons learned or pitfalls to avoid?

Any insights or experiences you can share would be greatly appreciated!

Anyone using Cognos with MS Teams?

Hello Brenda,

I developed an integration with MS Teams for one of my customers.
First way (manual) : add the Cognos App in Microsoft Teams, and then a Cognos user can share a report to a Team channel from the Cognos portal

Second way (batch) : cognos batch reports are sent to a generic mail address, and then a Power Automate check inbound mail and put attachements into several Teams channel, based on mail subject or attachment name

Both solutions are very easy to set up.

Is the Cognos / MS Teams interface highly used? Are the clients happy with it? Since the reports can only be viewed by licensed Cognos users, do you just self-monitor that or must the person viewing the report in MS Team use their Cognos sign on to sign in ?

Since only output reports versions (PDF or Excel) are published to a Teams channel, users don't need to connect to Cognos and then don't need a license.

The main objective was to stop pushing by mail to many users who often don't open what they received, now people have to go to Teams if they want a report.