IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only
  • 1.  Android QR Code Enrollment and 802.1x?

    Posted Wed November 13, 2024 01:43 PM

    Our customer uses 802.1x network authentication for their wireless network.  In the QR code enrollment process the only 2 options are WPA and WEP, so I cannot define the EAP method or the Phase 2 authentication settings.  Those settings are available in the individual policies though.

    Does this mean that during enrollment we would have to join another non-802.1x network and then once the device successfully enrolls, wait for the policy to apply and join the correct 802.1x network for the site?



    ------------------------------
    Chad Martin
    ------------------------------


  • 2.  RE: Android QR Code Enrollment and 802.1x?

    Posted Wed November 13, 2024 02:11 PM

    Are you able to connect to this network during setup without the QR Code? Are only looking to automate the input of information using the QR Code? If so, I'd submit an IBM Idea for that, and it will be considered for a future enhancement. If the connection requires a certificate, that may be more challenging...



    ------------------------------
    Dustin Lick
    ------------------------------



  • 3.  RE: Android QR Code Enrollment and 802.1x?

    Posted Wed November 13, 2024 02:20 PM

    Thanks Dustin- I can certainly join the network manually, it's just a cart before the horse sort of thing... On the Zebra device I have to factory reset it so I can get to the "Hi there" screen and enable the QR code reader by tapping the screen 5 times, so if I bypass that to input the network config in manually then I've missed the boat on enrollment via QR code.  That's why I was hoping to do as much as possible through the QR code not only for convenience, but to lessen the change of fat-fingering data as well.



    ------------------------------
    Chad Martin
    ------------------------------



  • 4.  RE: Android QR Code Enrollment and 802.1x?

    Posted Wed November 13, 2024 03:11 PM
    Edited by Dustin Lick Wed November 13, 2024 04:47 PM

    Understood. I can see the need for it. Please submit an Idea and post it here once done. 

    https://ideas.ibm.com/

    ------------------------------
    Dustin Lick
    ------------------------------