IBM QRadar

IBM QRadar

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  • 1.  An error occurred while saving the configuration: Invalid token

    Posted Thu January 16, 2025 03:57 AM
    Hey ! i need help regarding Token issue i have created many token to use for multiple application neither of them are working i have attached the Screenshots for an app and its error it always says invalid token and i am using admin account
    see the error above
    and token creation blue


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    Ahmed Rizwan
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  • 2.  RE: An error occurred while saving the configuration: Invalid token

    Posted Fri January 17, 2025 08:28 AM

    Almost 100% of the time I have seen this caused by PKI between the Apphost and the console.  Make sure any needed root, intermediate and host certificates are copied to the app host, run the update ca script and it will fix it.  May try a full deploy before bothering with all that.



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    Frank Eargle
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  • 3.  RE: An error occurred while saving the configuration: Invalid token

    Posted Mon January 20, 2025 02:38 AM

    Thanks Frank for the reply the thing is i'm using qradar v7.5.0 update package 8 i also deployed a fresh qradar and generated a new authorization token and still it is not use able and in v7.5 it show no changes to deploy and apphost and console are on deployed on same not separately.



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    Ahmed Rizwan
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  • 4.  RE: An error occurred while saving the configuration: Invalid token

    Posted Tue January 21, 2025 08:59 AM

    If it is console and app host in one, you have done everything I know to do.  I guess open a ticket. 



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    Frank Eargle
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