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  • 1.  AMQ6709E: The log for the queue manager is full.

    Posted Wed March 25, 2020 10:50 AM
    Hi all,

    an FDC file has generated on the following system:
    Version: 9.1.0.0
    Level: p910-L180705
    BuildType: IKAP - (Production)
    Platform: IBM MQ for Linux (x86-64 platform)

    +-----------------------------------------------------------------------------+
    | |
    | IBM MQ First Failure Symptom Report |
    | ========================================= |
    | |
    | Date/Time :- Tue March 24 2020 13:13:11 CET |
    | UTC Time :- 1585051991.040814 |
    | UTC Time Offset :- 60 (CET) |
    | Probe Id :- HL010004 |
    | Component :- hlgReserveLogSpace |
    | Program Name :- amqzlaa0 |
    | Process :- 22488 |
    | Thread :- 104974 SharedAgent |
    | FDCSequenceNumber :- 0 |
    | Note :- Earlier FFSTs are missing from this file! |
    | Deleting an FDC file whilst a queue manager is running can compromise IBM |
    | MQ diagnostic capabilities. This brief FFST report reproduces some |
    | information preserved from the important first FFST of this process. |
    | |
    +-----------------------------------------------------------------------------+

    +-----------------------------------------------------------------------------+
    | |
    | IBM MQ First Failure Symptom Report |
    | ========================================= |
    | |
    | Date/Time :- Tue March 24 2020 13:22:47 CET |
    | UTC Time :- 1585052567.045809 |
    | UTC Time Offset :- 60 (CET) |
    | Host Name :- xyzlinuxsys01 |
    | Operating System :- Linux 4.14.35-1902.0.18.el7uek.x86_64 |
    | PIDS :- 5724H7251 |
    | LVLS :- 9.1.0.0 |
    | Product Long Name :- IBM MQ for Linux (x86-64 platform) |
    | Vendor :- IBM |
    | O/S Registered :- 1 (libmqmcs_r.so) |
    | Data Path :- /var/mqm |
    | Installation Path :- /opt/mqm |
    | Installation Name :- Installation1 (1) |
    | License Type :- Production |
    | Probe Id :- HL010004 |
    | Application Name :- MQM |
    | Component :- hlgReserveLogSpace |
    | SCCS Info :- /build/slot1/p910_P/src/lib/logger/amqhlge0.c, |
    | Line Number :- 609 |
    | Build Date :- Jul 5 2018 |
    | Build Level :- p910-L180705 |
    | Build Type :- IKAP - (Production) |
    | Effective UserID :- 1000 (mqm) |
    | Real UserID :- 1000 (mqm) |
    | Program Name :- amqzlaa0 |
    | Arguments :- -mXYZQMGR01 -fip3 |
    | Addressing mode :- 64-bit |
    | LANG :- en_US.UTF-8 |
    | Process :- 22488 |
    | Process(Thread) :- 20420 |
    | Thread :- 104974 SharedAgent |
    | QueueManager :- XYZQMGR01 |
    | SubpoolName :- XYZQMGR01 |
    | UserApp :- FALSE |
    | ConnId(1) IPCC :- 3304804 |
    | ConnId(2) QM :- 138139 |
    | Last HQC :- 2.10.10-2729408 |
    | Last HSHMEMB :- 2.11.11-450688 |
    | Last ObjectName :- |
    | Major Errorcode :- hrcE_LOG_FULL |
    | Minor Errorcode :- OK |
    | Probe Type :- MSGAMQ6709 |
    | Probe Severity :- 2 |
    | Probe Description :- AMQ6709E: The log for the queue manager is full. |
    | FDCSequenceNumber :- 1 |
    | |
    +-----------------------------------------------------------------------------+

    We are using circular logging on this system. As far as i know this error should not occur on version 9.1.
    Do you have any suggestion here what should we check or change on the system?
    Thanks!

    ------------------------------
    Erika Fődi
    ------------------------------


  • 2.  RE: AMQ6709E: The log for the queue manager is full.

    Posted Wed March 25, 2020 06:07 PM
    Hi Erika!
    Please, verify that the configuration of the log in the queue manager configuration file is correct, and how many free space do you have on log area.

    https://www.ibm.com/support/knowledgecenter/SSFKSJ_9.1.0/com.ibm.mq.con.doc/q018490_.htm
    https://www.ibm.com/support/knowledgecenter/en/SSFKSJ_9.0.0/com.ibm.mq.con.doc/q018500_.htm


    ------------------------------
    Carlos Guilherme Do Nascimento Arantes
    ------------------------------



  • 3.  RE: AMQ6709E: The log for the queue manager is full.

    Posted Thu March 26, 2020 04:56 AM
    Hi Carlos!

    Thank you for the hints. I have checked the configuration and the logspace and it shouldn't be grow over the available space:
    Log:
    LogPrimaryFiles=3
    LogSecondaryFiles=2
    LogFilePages=4096
    LogType=CIRCULAR

    That should be only 80 MB and we have 6.4 GB available in the log area.

    ------------------------------
    Erika Fődi
    ------------------------------