I install trial version today.

however when I tried log in spss at first, it said "you already use trial version"

And also I treid sign up new email address, but it appear again.

please let me know the solution as soon as possible.

Support Member

I checked your e-mail address on trial database.

Your trial is activated for this ID and would last until 17. November 2020 :

crn:v1:bluemix:public:aspservice-service:global:a/c40df15a7a844d91ad0f1ad5a7ac8be8:dff8923c-fb29-431b-a6b8-c4c66d5cdaf5::

And you installed on a Windows 10 machine with this ID:

"machineInfo": {

"computerName": "192",

"hostName": "HYEYOUNG",

"os": "WIN64",

"osName": "Windows 10",

"machineID": "GUID:371c7e27-801f-4ef3-9575-c6f2629527ff"},

However, on this same computer with ID GUID:371c7e27-801f-4ef3-9575-c6f2629527ff the trial was activated by another user on 05. August 2019.

The user who already use the trial on this machine is (anonymized mail): kej6xxxxxxxSupport Member

the ID was:

crn:v1:bluemix:public:aspservice-service:global:a/7a19a7b745d541799b200c43bfc52004:1743564e-f177-4ffc-9c3a-818f0a3ffa02::

So the message you get is correct. The trial is expired on this computer.

I am sorry but the trial can only be used for one user on one same computer and not for another user on the same machine within 365 days.

You need to use a computer where the trial was not activated before, or purchase Subscription on a monthly basis. You can also ask your University if they have the code based SPSS product package for you.

I'm the same way, even though I only registered one day and it expires on November 19, 2024. Please help me, thank you