Cognos Analytics

Cognos Analytics

Connect, learn, and share with thousands of IBM Cognos Analytics users! 

 View Only
Back to discussions
Expand all | Collapse all

After upgrading to 12.0.4 FP1, randome schedules failing with error : Handler trace back: [the_dispatcher]

  • 1.  After upgrading to 12.0.4 FP1, randome schedules failing with error : Handler trace back: [the_dispatcher]

    Posted 7 hours ago
      |   view attached

    Hi all,

    We upgraded our production environment from 11.2.4 FP5 to 12.0.4 FP1 yesterday and today we observed that random schedules are failing with the following error:

    Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler [the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler [load_balancer] com.cognos.pogo.handlers.logic.ChainHandler [wrapped_lb_forwarder] com.cognos.pogo.auth.NewAuthHandler [lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandlerCAF-WRN-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2025-11-16-07:45:07.753-#114

    I opened a case with IBM for this but has anyone observed this issue or know how to fix it? It looks like a load balancing issue from the error code.

    Any help would be greatly appreciated.

    Thank you,

    Amit



    ------------------------------
    Amitsinh Sindha
    ------------------------------


Related Content