IBM Guardium

IBM Guardium

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  • 1.  Admin, Accessmgr, CLI password blocked

    Posted Mon May 08, 2023 07:19 AM
    Good day,

    Could the team kindly assist with a solution to reset the above passwords, all disabled , can't ssh  aggregator to reset user accessmgr. Is there another alternative?
    --
    Kind Regards,
     
    Muzi Zondo
    Cell:(069) 504-3302
     
     


  • 2.  RE: Admin, Accessmgr, CLI password blocked

    Posted Mon May 08, 2023 08:41 AM

    Hi Muzi,
    Are you able to ssh and get a login prompt? If you can't get ssh, then you will need to check with the VM administrator or system administrator.
    Accessmgr should only be used on the Central Manager. Can you login to the CM via the GUI? You can reset it there and it will be propagated. All security is managed through accessmgr or cli commands for the cli users. 
    If you can ssh and get a login but none of the passwords work, you will need to have the root passkey and open a ticket with IBM support for assistance.
    Have you tried the guardcli1-9? 
    Jennifer



    ------------------------------
    Jennifer Dodson
    Data Protection Managed Services
    Converge Technology Solutions Corp.
    Formerly Information Insights LLC
    _____________
    m: 469.502.8850
    convergetp.com | Jennifer.Dodson@convergetp.com
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