When I created a Task from "Phases & Tasks" in the Customization Settings.I have the liberty to to add Incident fields that go inside the Task. Example. Like this.

Inside the Task I can View the fields I have added in the task layout


However,When I add Task from script I am not able to do so.

task.addField() is not working.

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Ragavendran Lakshminarasimhan
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Hi Ragavendran,

There is no capability to add fields to a task with a script. The steps that you have shown in your screenshots is the best way to go about doing this. Here is some more documentation on the task operations for more information - https://www.ibm.com/docs/en/sqsp/45?topic=scripts-task-operations.
If you'd like to set or update the value of the parent incident's custom fields (from a script that runs on a task) you can access the incident object and its properties with something like `incident.description =`.

Hope this answers your question.

Priya Sapra


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Priya Sapra
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Original Message:
Sent: Sat September 17, 2022 08:37 AM
From: Ragavendran Lakshminarasimhan
Subject: Adding Fields to Task Created by Script

When I created a Task from "Phases & Tasks" in the Customization Settings.I have the liberty to to add Incident fields that go inside the Task. Example. Like this.

Inside the Task I can View the fields I have added in the task layout


However,When I add Task from script I am not able to do so.

task.addField() is not working.

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Ragavendran Lakshminarasimhan
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