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Action button not working in TM1 Application but works in TM1-Web

  • 1.  Action button not working in TM1 Application but works in TM1-Web

    Posted Tue February 21, 2023 04:33 PM

    Hi,

    We have a client running on a local installation. We are having a problem with the Action-button in TM1 Application (TM1 app web) where the button seems to look like a picture and there is no response when you click on it. I.e It is not a button anymore.

    In TM1-Web the button works fine.

    Does anyone know what can cause this problem and if there is a solution to it?

    Best regards

    Mattias



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    Mattias Edfeldt
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  • 2.  RE: Action button not working in TM1 Application but works in TM1-Web
    Best Answer

    Posted Wed February 22, 2023 03:14 AM

    Hi Mattias,

    Are you using a approval or responsibility application?

    In those cases the user would need to take ownership, before they can push buttons. Until then, the action button will be inactive ("just a picture") 



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    Emil Malmberg Fosdal
    Solution Architect
    CogniTech A/S
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  • 3.  RE: Action button not working in TM1 Application but works in TM1-Web

    Posted Wed February 22, 2023 03:49 AM

    Hi Emil,

    Thank you for your answer. Yes we are using a approval hierachy and taking ownership activated the button. 

    Thanks again.

    Best regards,

    Mattias



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    Mattias Edfeldt
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