Hi Shravya,
from what I know, you can't yet remove computers from the computers list in the web portal. by yourself even do you have a admin role. You basically have to open a case within IBM Support Platform and then the RPA team will remove the licenses from the computers on which you don't want to consume a RPA license anymore. For this matter, the RPA team is reacting in a fast manner :). Keep in mind that the computers will always be displayed even if they don't consume any of your RPA license.
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xavier nicolas
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Original Message:
Sent: Wed February 23, 2022 07:41 AM
From: Shravya Pochampalli
Subject: 9102- No remaining activations license error
I wanted to remove computers from web client which are in no use. I am unable to remove them from web client. I wanted to install the studio in other computer. when I tried installing I'm getting license error 9200.
I tried adding computer manually in the web client and downloaded the license certificate of respective computer. Certificate Installation was done. But getting the license error again. When I tried to activate the license by providing license Id and password in the error web page I'm getting an error message as [9102]-No remaining activations.
Please help me out on this issue. So that I can install the studio in other computer
Thankyou.
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Shravya Pochampalli
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