Original Message:
Sent: Tue May 06, 2025 06:16 PM
From: Ray King
Subject: 750_UP11_FRAME - Reference Data Management App NOT supported
Also be aware that the app is not supported by IBM. It is considered a community supported app. It hasn't been updated since January of 2022 and it doesn't support creating CIDR reference sets. This is one of those apps that QRadar should just adopt and integrate, but unfortunately it is orphaned.
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Ray King
Original Message:
Sent: Mon April 14, 2025 09:35 AM
From: Rory Bray
Subject: 750_UP11_FRAME - Reference Data Management App NOT supported
Just understand that when you do that, you are accepting to run apps in containers that no longer get support updates including security patches.
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Rory Bray
Security and Compliance Architect, Threat Management
IBM
Original Message:
Sent: Sun April 06, 2025 10:17 AM
From: Robert Karpiński
Subject: 750_UP11_FRAME - Reference Data Management App NOT supported
Hi Giulia,
To install the Reference Data Management App v3.0 on QRadar 7.5.0 UP11, you need to change the "Minimum Permitted App Base Image Stream" setting:
Go to Admin → System Settings, and switch the value from
"v4+ (RHEL with Python 3.11)"
to
"v2+ (RHEL with Python 3.6)".
Kind regards,
Robert Karpiński
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Robert Karpiński
Original Message:
Sent: Wed April 02, 2025 07:01 AM
From: Giulia Pomponi
Subject: 750_UP11_FRAME - Reference Data Management App NOT supported
Hi,
We are trying to install the Reference Data Management App, downloaded from this link: https://exchange.xforce.ibmcloud.com/hub/extension/ac45939789c745e6ebfecebc309b1762
Unfortunately, the installation fails because it is not supported.
Attached is the screenshot of the error.
Thank You,
Giulia.
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Giulia Pomponi
SIEM Specialist
Innovery by Neverhack
Rome Italy
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