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  • 1.  502 Bad Gateway when opening webMethods API Gateway Free Forever edition

    Posted 22 days ago

    HI All,

    I'm getting a 502 Bad Gateway error when opening webMethods API Gateway Free Forever Edition.

    Any clues on how to resolve the issue?

    Thanks,

    Paul



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    Paul Dango
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  • 2.  RE: 502 Bad Gateway when opening webMethods API Gateway Free Forever edition

    Posted 10 days ago
    Edited by Tarak Konar 10 days ago

    Hi Paul, please find this link for free forever edition tenant lifecycle. If you do not use this tenant for 24 hours, it gets shutdown automatically. You need to start the API gateway again.

    https://www.ibm.com/docs/en/wm-api-gateway-saas/11.0.0?topic=edition-ffe-tenant-lifecycle

    FFE tenant suspension lifecycle

    If you do not perform any transactions in your FFE tenant over a period, you receive an email that prompts you to use the tenant within a specified period. Failure to do so results in the suspension of your account.

    If your account is disabled even after the provided time, then you will receive another email stating that your FFE tenant is suspended for a specified period. During suspension, you cannot log in through the App switcher, product URL, or start APIs. Only the Cloud Tenant Administrator can reactivate a suspended account.

    If no tenant reactivation request is received within the provided time, the FFE tenant is Deleted. When deleted, the tenant cannot be reactivated.


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    Tarak Konar
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    Original Message


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