Hello,
I have installed 10.15 MWS and getting below portal initialization error while starting the MWS. When i delete the DB and recreate it i am able to bring up the MWS but second time onwards i am getting below error. Our team has successfully installed this version MWS in lower environments but for me i am getting below error when i try to install in production . did anyone come across this issue?

Error Details:
(c.w.p.s.PortalSystem:ERROR) [MWS Startup-1] - null
com.webMethods.portal.system.init.InitializationException: null
at com.webMethods.portal.system.init.impl.ClusterPhaseProvider.initializePhases(ClusterPhaseProvider.java:230) ~[?:?]
at com.webMethods.portal.system.init.impl.PartitionPhaseProvider.initializePhases(PartitionPhaseProvider.java:46) ~[?:?]
at com.webMethods.portal.system.PortalSystem.init(PortalSystem.java:1324) ~[com.webMethods.caf.server.common_10.15.0.0000-0385.jar:10.15.0.0000-0385]
at com.webMethods.portal.system.impl.PortalSystemInit.init(PortalSystemInit.java:100) ~[?:?]
at com.webMethods.portal.system.PortalSystem.doStartup(PortalSystem.java:1232) [com.webMethods.caf.server.common_10.15.0.0000-0385.jar:10.15.0.0000-0385]
at com.webMethods.portal.system.impl.PortalSystemActivator$StartupWorker.call(PortalSystemActivator.java:177) [com.webMethods.caf.server_10.15.0.0000-0385.jar:10.15.0.0000-0385]
at com.webMethods.portal.system.impl.PortalSystemActivator$StartupWorker.call(PortalSystemActivator.java:162) [com.webMethods.caf.server_10.15.0.0000-0385.jar:10.15.0.0000-0385]
at java.util.concurrent.FutureTask.run(FutureTask.java:264) [?:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
at java.lang.Thread.run(Thread.java:829) [?:?]
Caused by: com.webMethods.portal.system.init.InitializationException
at com.webMethods.portal.system.boot.PortalBootManager.init(PortalBootManager.java:77) ~[?:?]
at com.webMethods.portal.system.init.impl.ClusterPhaseProvider.verifyDatabaseState(ClusterPhaseProvider.java:269) ~[?:?]
at com.webMethods.portal.system.init.impl.ClusterPhaseProvider.initializePhases(ClusterPhaseProvider.java:224) ~[?:?]
… 10 more
Caused by: com.webMethods.portal.PortalException
at com.webMethods.portal.system.boot.PortalBootManager.verifyPortalBoot(PortalBootManager.java:124) ~[?:?]
at com.webMethods.portal.system.boot.PortalBootManager.init(PortalBootManager.java:73) ~[?:?]
at com.webMethods.portal.system.init.impl.ClusterPhaseProvider.verifyDatabaseState(ClusterPhaseProvider.java:269) ~[?:?]
at com.webMethods.portal.system.init.impl.ClusterPhaseProvider.initializePhases(ClusterPhaseProvider.java:224) ~[?:?]

There is some discrepency, the error indicated your DB is not is a correct statr: verifyDatabaseState
Check also:
MWS not starting. Facing com.webmethods.portal.system.init.InitializationException: null - Forum - Software AG Tech Community & Forums

Hi, I am trying to migrate my MWS from 10.5 to 10.15.

I’ve installed required MWS components for 10.15 and I’ve planned to use migration utility for MWS migration.

I’ve used cloned MWS database for 10.15 MWS and migrated the cloned MWS database to latest version using db configurator.

MWS is not able to come up and coming below error

2023-06-29 10:35:33 BST (c.w.r.u.Debug:INFO) [Start Level: Equinox Container: 8acfe507-16f0-4805-a184-23e642fedb30] - Started sending JDK log messages to Log4J
2023-06-29 10:35:33 BST (c.w.r.l.LoggingUtils:INFO) [Thread-9] - Logging configuration loading took: 15ms
2023-06-29 10:35:33 BST (c.s.p.j.e.i.LoginModuleBundleTracker:INFO) [Start Level: Equinox Container: 8acfe507-16f0-4805-a184-23e642fedb30] - Processing bundle com.webMethods.caf.server(10.15.0.0000-0385)
2023-06-29 10:35:33 BST (c.w.r.u.FileUtil:INFO) [MWS Startup-1] - Cleaning up temp files matching ^jetty.* from directory D:/SoftwareAG1015/MWS/server/default/temp/
2023-06-29 10:35:33 BST (c.w.p.s.i.i.ClusterPhaseProvider:INFO) [MWS Startup-1] - Obtained cluster bootstrap lock
2023-06-29 10:35:33 BST (c.w.p.s.b.StartupManager:INFO) [MWS Startup-1] - Current DB component level is v10.11
2023-06-29 10:35:33 BST (c.w.p.s.i.BuildVersion:INFO) [MWS Startup-1] - MWS BuildVersion: 10.5.0.0010-0189
2023-06-29 10:35:33 BST (c.w.p.s.i.BuildVersion:INFO) [MWS Startup-1] - MWS InstalledVersion: 10.15.0.0000-0385
2023-06-29 10:35:33 BST (c.w.p.PortalException:INFO) [MWS Startup-1] - No registered exception delegate
2023-06-29 10:35:33 BST (c.w.p.s.i.i.ClusterPhaseProvider:INFO) [MWS Startup-1] - Released cluster bootstrap lock
2023-06-29 10:35:33 BST (c.w.p.s.PortalSystem:ERROR) [MWS Startup-1] - null
com.webMethods.portal.system.init.InitializationException: null
at com.webMethods.portal.system.init.impl.ClusterPhaseProvider.initializePhases(ClusterPhaseProvider.java:230) ~[?:?]
at com.webMethods.portal.system.init.impl.PartitionPhaseProvider.initializePhases(PartitionPhaseProvider.java:46) ~[?:?]
at com.webMethods.portal.system.PortalSystem.init(PortalSystem.java:1324) ~[com.webMethods.caf.server.common_10.15.0.0000-0385.jar:10.15.0.0000-0385]
at com.webMethods.portal.system.impl.PortalSystemInit.init(PortalSystemInit.java:100) ~[?:?]
at com.webMethods.portal.system.PortalSystem.doStartup(PortalSystem.java:1232) [com.webMethods.caf.server.common_10.15.0.0000-0385.jar:10.15.0.0000-0385]
at com.webMethods.portal.system.impl.PortalSystemActivator$StartupWorker.call(PortalSystemActivator.java:177) [com.webMethods.caf.server_10.15.0.0000-0385.jar:10.15.0.0000-0385]
at com.webMethods.portal.system.impl.PortalSystemActivator$StartupWorker.call(PortalSystemActivator.java:162) [com.webMethods.caf.server_10.15.0.0000-0385.jar:10.15.0.0000-0385]
at java.util.concurrent.FutureTask.run(FutureTask.java:264) [?:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) [?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) [?:?]
at java.lang.Thread.run(Thread.java:829) [?:?]
Caused by: com.webMethods.portal.system.init.InitializationException
at com.webMethods.portal.system.boot.StartupManager.verifyDbComponentLevel(StartupManager.java:95) ~[?:?]
at com.webMethods.portal.system.boot.StartupManager.init(StartupManager.java:63) ~[?:?]
at com.webMethods.portal.system.init.impl.ClusterPhaseProvider.checkDBComponentLevel(ClusterPhaseProvider.java:264) ~[?:?]
at com.webMethods.portal.system.init.impl.ClusterPhaseProvider.initializePhases(ClusterPhaseProvider.java:211) ~[?:?]
… 10 more
2023-06-29 10:35:33 BST (c.w.r.p.ShutdownManager:INFO) [Thread-10] - Shutdown Manager running all shutdown hooks

Any solution on this?

Hi Yashraj,

after migrating the cloned database schema to new version you have to run the migration utility before starting the new MWS so that the entries in the database get updated to the newly installed components.

Can you check that?

Please check for Fixes for 10.15 additionally.

Regards,
Holger