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Simulation builder won't open

  • 1.  Simulation builder won't open

    Posted Thu August 18, 2022 04:19 PM
    Hi, 
    I am using SPSS version 26.  When I click "analyze > simulation > Type in the equations" the next dialog box does not open. I also tried "analyze > simulation > Create simulated data" and the simulation builder does not open, nothing happens. I have a dataset open.

    I then downloaded SPSS version 28 to see if this would fix the problem. With this version (I am using mac) I am unable to open syntax files. I have ensured that permission on my library folder is set to read and write (as I saw this solution on a previous discussion thread). This did not resolve the issue. 

    Help greatly appreciated. 
    My main issue is to open the simulation builder. 

    Thanks, 
    Caoimhe


    ------------------------------
    Caoimhe O'Reilly
    ------------------------------

    #SPSSStatistics


  • 2.  RE: Simulation builder won't open

    Posted Fri August 19, 2022 09:12 AM
    Hello. Please follow the steps listed here in our other reply to your question and let us know what result you get: https://community.ibm.com/community/user/datascience/communities/community-home/digestviewer/viewthread?MessageKey=82fd55da-b6f8-48de-804d-ccb67690722c&CommunityKey=886b6874-0fb1-402c-8243-c70ef8179a99&reply-inline=82fd55da-b6f8-48de-804d-ccb67690722c.

    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 3.  RE: Simulation builder won't open

    Posted Fri August 19, 2022 09:15 AM
    @Caoimhe O'Reilly Apologies I see you did check the license already .


    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 4.  RE: Simulation builder won't open

    Posted Fri August 19, 2022 09:26 AM
    Edited by System Fri January 20, 2023 04:41 PM
    @Caoimhe O'Reilly Were you previously using v26 successfully on this machine and if yes, has anything changed there since it was working (like an OS upgrade, etc)?

    Can you try running Statistics from a command prompt and post any console output from the terminal window:​
    • Open a terminal window on your Mac
    • Enter the following: `cd /Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/MacOS` and press the Return key
    • Type `./stats` and hit the Return key to start Statistics
    • Try and open a dialog or a syntax window
    • Exit Stats and let us know if there is any console output in the terminal.
    I suspect that errors may be occurring and the console output may provide a clue as to the cause.

    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 5.  RE: Simulation builder won't open

    Posted Fri August 19, 2022 09:36 AM
    Haha I see it is about 6.30am in California!! 

    I was using version 26 successfully until I tried to simulate data via the drop down menus. With version 26 everything still works as normal ( I have been using it all day) except for the simulation builder which causes SPSS to close when I click "Analyse> simulation > Create simulated data". I was able to simulate data with syntax using version 26 today. 

    I followed your instructions. Here is what was in the terminal 

    "

    Caoimhes-MacBook-Air-2:~ caoimheoreilly$ cd /Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/MacOS

    Caoimhes-MacBook-Air-2:IBM caoimheoreilly$ ./stats

    -bash: ./stats: No such file or directory

    Caoimhes-MacBook-Air-2:IBM caoimheoreilly$ "

    Thanks



    ------------------------------
    Caoimhe O'Reilly
    ------------------------------



  • 6.  RE: Simulation builder won't open

    Posted Fri August 19, 2022 10:38 AM
    Edited by System Fri January 20, 2023 04:28 PM
    Thanks Caoimhe.

    I see we need quotes around the path.

    Let's try again with a quoted path:

    • Open a terminal window on your Mac
    • Enter the following: cd "/Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/MacOS" and press the Return key
    • Type: ./stats and hit the Return key to start Statistics
    • Try and open a dialog or a syntax window
    • Exit Stats and let us know if there is any console output in the terminal.


    Best,
    Curtis


    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 7.  RE: Simulation builder won't open

    Posted Fri August 19, 2022 10:45 AM
    One other thing @Caoimhe O'Reilly: I see that you have an apostrophe in your last name. I would like to know if you spelled your user name that way on your Mac. If yes, the apostrophe may be causing problems.

    Could you confirm your user name path via the following commands in a terminal window please:

    cd ~ <Return>
    pwd <Return>

    That will change to your home folder, and the second command will tell us the full path to your home folder.
    ​​

    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 8.  RE: Simulation builder won't open

    Posted Fri August 19, 2022 11:07 AM
    This is the terminal when I checked my username 

    Caoimhes-MacBook-Air-2:~ caoimheoreilly$ cd ~

    Caoimhes-MacBook-Air-2:~ caoimheoreilly$ pwd 

    /Users/caoimheoreilly

    Caoimhes-MacBook-Air-2:~ caoimheoreilly$ 




    This is the new output when I included quotes. 

    Last login: Thu Aug 18 12:53:20 on ttys000

    The default interactive shell is now zsh.

    To update your account to use zsh, please run `chsh -s /bin/zsh`.

    For more details, please visit https://support.apple.com/kb/HT208050.

    Caoimhes-MacBook-Air-2:~ caoimheoreilly$ cd /Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/MacOS

    Caoimhes-MacBook-Air-2:IBM caoimheoreilly$ ./stats

    -bash: ./stats: No such file or directory

    Caoimhes-MacBook-Air-2:IBM caoimheoreilly$ cd "/Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/MacOS"

    Caoimhes-MacBook-Air-2:MacOS caoimheoreilly$ ./stats

    Warning: the fonts "Times" and "Lucida Bright" are not available for the Java logical font "Serif", which may have unexpected appearance or behavior. Re-enable the "Times" font to remove this warning.

    Warning: the fonts "Times" and "Lucida Bright" are not available for the Java logical font "Serif", which may have unexpected appearance or behavior. Re-enable the "Times" font to remove this warning.

    Warning: the fonts "Times" and "Lucida Bright" are not available for the Java logical font "Serif", which may have unexpected appearance or behavior. Re-enable the "Times" font to remove this warning.

    java.lang.NullPointerException

    at java.lang.StringBuilder.<init>(StringBuilder.java:112)

    at com.spss.uitools.ui_builder.SpecificationBuilder.getAppDataPathForUserWithFolderName(Unknown Source)

    at com.spss.uitools.ui_builder.SpecificationBuilder.getAppdataCustomDialogDirectory(Unknown Source)

    at com.spss.java_client.ui.command.executor.CommandExecutor.getAppdataCustomDialogDirectories(Unknown Source)

    at com.spss.java_client.ui.command.executor.CommandExecutor.scanCommands(Unknown Source)

    at com.spss.java_client.ui.command.executor.CommandExecutor.get(Unknown Source)

    at com.spss.java_client.ui.doc_types.SpssFrame.buildMenuBar(Unknown Source)

    at com.spss.java_client.ui.doc_types.SpssFrame.<init>(Unknown Source)

    at com.spss.java_client.ui.doc_types.data.DataFrame.<init>(Unknown Source)

    at com.spss.java_client.ui.doc_types.data.DataFrame.createDataFrame(Unknown Source)

    at com.spss.java_client.ui.SpssFrameMgr.createFrame(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.newDataSet(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.access$300(Unknown Source)

    at com.spss.java_client.ui.SpssMgr$3.run(Unknown Source)

    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

    Exception in thread "Thread-11" java.lang.NullPointerException

    at java.lang.StringBuilder.<init>(StringBuilder.java:112)

    at com.spss.uitools.ui_builder.SpecificationBuilder.getAppDataPathForUserWithFolderName(Unknown Source)

    at com.spss.uitools.ui_builder.SpecificationBuilder.getAppdataExtensionsDirectory(Unknown Source)

    at com.spss.java_client.core.comp_util.FileLocationsUtil.getAppdataExtensionsDirectory(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.getScemaFiles(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.initSyntaxCommands(Unknown Source)

    at com.spss.java_client.ui.SpssMgr$SyntaxCommandInitializer.run(Unknown Source)

    at java.lang.Thread.run(Thread.java:748)

    java.io.IOException: Cannot create or get dynamic content folder!

    at com.spss.java_client.core.common.WelcomeDynamicContentMgr.getBaseContentPath(Unknown Source)

    at com.spss.java_client.core.common.WelcomeDynamicContentMgr.<init>(Unknown Source)

    at com.spss.java_client.core.common.WelcomeDynamicContentMgr.<init>(Unknown Source)

    at com.spss.java_client.core.common.WelcomeDynamicContentMgr$WelcomeDynamicContentMgrInstance.<clinit>(Unknown Source)

    at com.spss.java_client.core.common.WelcomeDynamicContentMgr.getInstance(Unknown Source)

    at com.spss.java_client.ui.dialogs.base.WelcomeOnPremDlg.initWhatsNewCards(Unknown Source)

    at com.spss.java_client.ui.dialogs.base.WelcomeOnPremDlg.initVars(Unknown Source)

    at com.spss.java_client.ui.dialogs.base.WelcomeOnPremDlg.doInit(Unknown Source)

    at com.spss.java_client.ui.dialogs.base.WelcomeOnPremDlg.<init>(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.checkForShowWelcomeDlg(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.newDataSet(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.access$300(Unknown Source)

    at com.spss.java_client.ui.SpssMgr$3.run(Unknown Source)

    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

    java.io.IOException: Cannot create or get dynamic content folder!

    at com.spss.java_client.core.common.WelcomeDynamicContentMgr.getBaseContentPath(Unknown Source)

    at com.spss.java_client.ui.dialogs.base.WelcomeOnPremDlg.initWhatsNewCards(Unknown Source)

    at com.spss.java_client.ui.dialogs.base.WelcomeOnPremDlg.initVars(Unknown Source)

    at com.spss.java_client.ui.dialogs.base.WelcomeOnPremDlg.doInit(Unknown Source)

    at com.spss.java_client.ui.dialogs.base.WelcomeOnPremDlg.<init>(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.checkForShowWelcomeDlg(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.newDataSet(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.access$300(Unknown Source)

    at com.spss.java_client.ui.SpssMgr$3.run(Unknown Source)

    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

    Warning: the fonts "Times" and "Lucida Bright" are not available for the Java logical font "Serif", which may have unexpected appearance or behavior. Re-enable the "Times" font to remove this warning.

    Exception in thread "Thread-12" java.lang.NullPointerException

    at com.spss.vis.template.FileSystemTemplateFactory.buildTemplatesFromDirectory(Unknown Source)

    at com.spss.vis.template.FileSystemTemplateFactory.getTemplates(Unknown Source)

    at com.spss.vis.graphboard.template.TemplateModel.getTemplatesFromFactory(Unknown Source)

    at com.spss.vis.graphboard.template.TemplateModel.getTemplatesFromFactories(Unknown Source)

    at com.spss.vis.graphboard.template.TemplateModel.setTemplateFactory(Unknown Source)

    at com.spss.vis.graphboard.template.TemplateModel.<init>(Unknown Source)

    at com.spss.vis.graphboard.template.TemplateBuilder.<init>(Unknown Source)

    at com.spss.java_client.core.common.Driver$PrintWarmUpThread.run(Unknown Source)

    java.lang.NullPointerException

    at java.io.File.<init>(File.java:279)

    at com.spss.java_client.core.comp_util.FileLocationsUtil.getJournalFileDirectoryPath(Unknown Source)

    at com.spss.java_client.core.comp_util.FileLocationsUtil.getJournalFilePathFromPreferences(Unknown Source)

    at com.spss.java_client.core.common.SpssJournal.<init>(Unknown Source)

    at com.spss.java_client.core.common.SpssJournal.getInstance(Unknown Source)

    at com.spss.java_client.core.documents.output.IpcProcessor.processIPCMessage(Unknown Source)

    at com.spss.java_client.core.documents.output.OutputManager.processMessage(Unknown Source)

    at com.spss.java_client.core.server.packages.BasePkg.dispatchServerDataMsg(Unknown Source)

    at com.spss.java_client.core.server.packages.BackendPkg.dispatchServerDataMsg(Unknown Source)

    at com.spss.java_client.core.server.packages.PackageMgr.routeMessage(Unknown Source)

    at com.spss.java_client.core.server.MsgDispatcher.dispatchMsg(Unknown Source)

    at com.spss.java_client.core.server.RemoteServerComm.processMessages(Unknown Source)

    at com.spss.java_client.core.server.RemoteServerComm.access$100(Unknown Source)

    at com.spss.java_client.core.server.RemoteServerComm$1.actionPerformed(Unknown Source)

    at com.spss.java_client.core.server.MsgReceiverThread.run(Unknown Source)

    java.lang.NullPointerException

    at java.io.File.<init>(File.java:279)

    at com.spss.java_client.core.comp_util.FileLocationsUtil.getJournalFileDirectoryPath(Unknown Source)

    at com.spss.java_client.core.comp_util.FileLocationsUtil.getJournalFilePathFromPreferences(Unknown Source)

    at com.spss.java_client.core.common.SpssJournal.<init>(Unknown Source)

    at com.spss.java_client.core.common.SpssJournal.getInstance(Unknown Source)

    at com.spss.java_client.core.documents.output.IpcProcessor.processIPCMessage(Unknown Source)

    at com.spss.java_client.core.documents.output.OutputManager.processMessage(Unknown Source)

    at com.spss.java_client.core.server.packages.BasePkg.dispatchServerDataMsg(Unknown Source)

    at com.spss.java_client.core.server.packages.BackendPkg.dispatchServerDataMsg(Unknown Source)

    at com.spss.java_client.core.server.packages.PackageMgr.routeMessage(Unknown Source)

    at com.spss.java_client.core.server.MsgDispatcher.dispatchMsg(Unknown Source)

    at com.spss.java_client.core.server.RemoteServerComm.processMessages(Unknown Source)

    at com.spss.java_client.core.server.RemoteServerComm.access$100(Unknown Source)

    at com.spss.java_client.core.server.RemoteServerComm$1.actionPerformed(Unknown Source)

    at com.spss.java_client.core.server.MsgReceiverThread.run(Unknown Source)

    java.lang.NullPointerException

    at java.lang.StringBuilder.<init>(StringBuilder.java:112)

    at com.spss.uitools.ui_builder.SpecificationBuilder.getAppDataPathForUserWithFolderName(Unknown Source)

    at com.spss.uitools.ui_builder.SpecificationBuilder.getAppdataExtensionsDirectory(Unknown Source)

    at com.spss.java_client.core.comp_util.FileLocationsUtil.getAppdataExtensionsDirectory(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.getScemaFiles(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.initSyntaxCommands(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.getStaticSyntaxCommands(Unknown Source)

    at com.spss.java_client.ui.doc_types.syntax.SyntaxView.createSyntaxView(Unknown Source)

    at com.spss.java_client.ui.doc_types.syntax.SyntaxView.<init>(Unknown Source)

    at com.spss.java_client.ui.doc_types.syntax.SyntaxFrame.<init>(Unknown Source)

    at com.spss.java_client.ui.doc_types.syntax.SyntaxFrame.createSyntaxFrame(Unknown Source)

    at com.spss.java_client.ui.SpssFrameMgr.createFrame(Unknown Source)

    at com.spss.java_client.ui.SpssFrameMgr.createNewSyntaxDocument(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.createNewDocFromCore(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.newSyntaxDocument(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.newSyntaxDocument(Unknown Source)

    at com.spss.java_client.ui.doc_types.actions.NewSyntaxAction.actionPerformed(Unknown Source)

    at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)

    at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)

    at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)

    at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)

    at javax.swing.AbstractButton.doClick(AbstractButton.java:376)

    at com.apple.laf.ScreenMenuItem.actionPerformed(ScreenMenuItem.java:125)

    at java.awt.MenuItem.processActionEvent(MenuItem.java:669)

    at java.awt.MenuItem.processEvent(MenuItem.java:628)

    at java.awt.MenuComponent.dispatchEventImpl(MenuComponent.java:357)

    at java.awt.MenuComponent.dispatchEvent(MenuComponent.java:345)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:763)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)

    at java.awt.EventQueue$4.run(EventQueue.java:733)

    at java.awt.EventQueue$4.run(EventQueue.java:731)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

    Exception in thread "AWT-EventQueue-0" java.lang.ArrayIndexOutOfBoundsException: 8

    at com.spss.java_client.ui.SpssFrameMgr.designateWindow(Unknown Source)

    at com.spss.java_client.ui.SpssFrameMgr.createFrame(Unknown Source)

    at com.spss.java_client.ui.SpssFrameMgr.createNewSyntaxDocument(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.createNewDocFromCore(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.newSyntaxDocument(Unknown Source)

    at com.spss.java_client.core.documents.syntax.SyntaxMgr.newSyntaxDocument(Unknown Source)

    at com.spss.java_client.ui.doc_types.actions.NewSyntaxAction.actionPerformed(Unknown Source)

    at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)

    at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2348)

    at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)

    at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)

    at javax.swing.AbstractButton.doClick(AbstractButton.java:376)

    at com.apple.laf.ScreenMenuItem.actionPerformed(ScreenMenuItem.java:125)

    at java.awt.MenuItem.processActionEvent(MenuItem.java:669)

    at java.awt.MenuItem.processEvent(MenuItem.java:628)

    at java.awt.MenuComponent.dispatchEventImpl(MenuComponent.java:357)

    at java.awt.MenuComponent.dispatchEvent(MenuComponent.java:345)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:763)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)

    at java.awt.EventQueue$4.run(EventQueue.java:733)

    at java.awt.EventQueue$4.run(EventQueue.java:731)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

    Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException

    at com.spss.java_client.ui.utilities.AutoRecoveryUpdater.updateAutoRecoveryStatusBar(Unknown Source)

    at com.spss.java_client.ui.utilities.AutoRecoveryUpdater.updateAutoRecoveryStatusBar(Unknown Source)

    at com.spss.java_client.ui.utilities.AutoRecoveryUpdater$1.actionPerformed(Unknown Source)

    at javax.swing.Timer.fireActionPerformed(Timer.java:313)

    at javax.swing.Timer$DoPostEvent.run(Timer.java:245)

    at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

    Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException

    at com.spss.java_client.ui.SpssFrameMgr.closeAllFrames(Unknown Source)

    at com.spss.java_client.ui.SpssMgr.closeAllFrames(Unknown Source)

    at com.spss.java_client.core.documents.AppMgr.closeSessionData(Unknown Source)

    at com.spss.java_client.core.documents.AppMgr.closeSessionData(Unknown Source)

    at com.spss.java_client.core.documents.AppMgr.closeSessionData(Unknown Source)

    at com.spss.java_client.ui.doc_types.SpssFrame$1.windowClosing(Unknown Source)

    at java.awt.AWTEventMulticaster.windowClosing(AWTEventMulticaster.java:349)

    at java.awt.AWTEventMulticaster.windowClosing(AWTEventMulticaster.java:349)

    at java.awt.Window.processWindowEvent(Window.java:2054)

    at javax.swing.JFrame.processWindowEvent(JFrame.java:305)

    at java.awt.Window.processEvent(Window.java:2013)

    at java.awt.Component.dispatchEventImpl(Component.java:4889)

    at java.awt.Container.dispatchEventImpl(Container.java:2297)

    at java.awt.Window.dispatchEventImpl(Window.java:2746)

    at java.awt.Component.dispatchEvent(Component.java:4711)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)

    at java.awt.EventQueue$4.run(EventQueue.java:733)

    at java.awt.EventQueue$4.run(EventQueue.java:731)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

    Exception in thread "AWT-EventQueue-0" java.lang.NullPointerException

    at com.spss.java_client.ui.SpssFrameMgr.updatePendingTransformation(Unknown Source)

    at com.spss.java_client.ui.doc_types.data.DataFrame.doActivate(Unknown Source)

    at com.spss.java_client.ui.doc_types.SpssFrame$1.windowActivated(Unknown Source)

    at java.awt.AWTEventMulticaster.windowActivated(AWTEventMulticaster.java:389)

    at java.awt.AWTEventMulticaster.windowActivated(AWTEventMulticaster.java:389)

    at java.awt.Window.processWindowEvent(Window.java:2066)

    at javax.swing.JFrame.processWindowEvent(JFrame.java:305)

    at java.awt.Window.processEvent(Window.java:2013)

    at java.awt.Component.dispatchEventImpl(Component.java:4889)

    at java.awt.Container.dispatchEventImpl(Container.java:2297)

    at java.awt.Window.dispatchEventImpl(Window.java:2746)

    at java.awt.Component.dispatchEvent(Component.java:4711)

    at java.awt.KeyboardFocusManager.redispatchEvent(KeyboardFocusManager.java:1954)

    at java.awt.DefaultKeyboardFocusManager.typeAheadAssertions(DefaultKeyboardFocusManager.java:1023)

    at java.awt.DefaultKeyboardFocusManager.dispatchEvent(DefaultKeyboardFocusManager.java:515)

    at java.awt.Component.dispatchEventImpl(Component.java:4760)

    at java.awt.Container.dispatchEventImpl(Container.java:2297)

    at java.awt.Window.dispatchEventImpl(Window.java:2746)

    at java.awt.Component.dispatchEvent(Component.java:4711)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)

    at java.awt.EventQueue$4.run(EventQueue.java:733)

    at java.awt.EventQueue$4.run(EventQueue.java:731)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)

    at java.awt.SentEvent.dispatch(SentEvent.java:70)

    at java.awt.DefaultKeyboardFocusManager$DefaultKeyboardFocusManagerSentEvent.dispatch(DefaultKeyboardFocusManager.java:238)

    at java.awt.DefaultKeyboardFocusManager.sendMessage(DefaultKeyboardFocusManager.java:265)

    at java.awt.DefaultKeyboardFocusManager.dispatchEvent(DefaultKeyboardFocusManager.java:387)

    at java.awt.Component.dispatchEventImpl(Component.java:4760)

    at java.awt.Container.dispatchEventImpl(Container.java:2297)

    at java.awt.Window.dispatchEventImpl(Window.java:2746)

    at java.awt.Component.dispatchEvent(Component.java:4711)

    at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:760)

    at java.awt.EventQueue.access$500(EventQueue.java:97)

    at java.awt.EventQueue$3.run(EventQueue.java:709)

    at java.awt.EventQueue$3.run(EventQueue.java:703)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:84)

    at java.awt.EventQueue$4.run(EventQueue.java:733)

    at java.awt.EventQueue$4.run(EventQueue.java:731)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

    at java.awt.EventQueue.dispatchEvent(EventQueue.java:730)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

    at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

    at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

    at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)



    ------------------------------
    Caoimhe O'Reilly
    ------------------------------



  • 9.  RE: Simulation builder won't open

    Posted Fri August 19, 2022 11:54 AM
    Thanks Caoimhe, I think we're on to something now. Although there is no apostrophe in your user path, I can see from the exceptions you shared from your console window that something is clearly wrong there. It appears that Statistics is unable to acquire basic system info and fails to start properly as a result.

    Now we just need to figure out why it is failing. It appears that Java is not returning the proper system property for "user.home". That would explain the exceptions shown above. Just why it is happening is not clear yet. The following link provides some possible explanations: https://stackoverflow.com/questions/1503284/java-system-getpropertyuser-home-returns.

    I will continue to look into this (once I complete an important fix for v29 which is to be released soon).

    Best,
    Curtis


    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 10.  RE: Simulation builder won't open

    Posted Mon August 22, 2022 10:56 AM
    Hi @Caoimhe O'Reilly, if you are still experiencing problems opening syntax, etc, can you try the following please:

    1. Go to a terminal window and type: export HOME="/Users/caoimheoreilly"
    2. Enter: cd "/Applications/IBM SPSS Statistics/SPSS Statistics.app/Contents/MacOS" and press the Return key
    3. Type: ./stats and hit the Return key to start Statistics

    Let me know  please if this fixes the access problems you are seeing.

    Regards,
    Curtis


    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 11.  RE: Simulation builder won't open

    Posted Tue August 23, 2022 08:53 AM
    Hi Curtis, 
    Thanks for sticking with me for this issue. Unfortunately the last advice did not change anything, I am still experiencing the same issues. 

    Caoimhe

    ------------------------------
    Caoimhe O'Reilly
    ------------------------------



  • 12.  RE: Simulation builder won't open

    Posted Tue August 23, 2022 03:59 PM
    Hi Caoime,

    I now believe that for some reason you do not have permissions to create directories under the "~/Library/Application Support" folder.

    To test this, go to a terminal window and type the following:
    • cd "/Users/caoimheoreilly/Library/Application Support" <Return>
    • pwd <Return>
    •    Make sure the current directory returned by `pwd` above is "/Users/caoimheoreilly/Library/Application Support"
    • ls -l <Return>
    •    See if there is an `IBM` folder in the listing you get from `ls -l` above. If there is no IBM folder ...
    • mkdir IBM <Return>
    If the above mkdir command fails (as I believe it will), that means you do not have the permissions required to create directories in your Application Support folder. That will be quite unusual if true, as those folders are specifically designated as writable folders for applications to use on MacOS.

    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 13.  RE: Simulation builder won't open

    Posted Thu September 08, 2022 08:25 AM

    Hi

    I got the following no idea what all of this means .... 


    mkdir: IBM: File exists

    wifi2-23:Application Support caoimheoreilly$ 



    ------------------------------
    Caoimhe O'Reilly
    ------------------------------



  • 14.  RE: Simulation builder won't open

    Posted Thu September 08, 2022 08:56 AM
    Hi Caoimhe,

    So you followed the steps in my last message above and the ls -l command did not show an IBM folder, which led you to try using mkdirs above?

    If yes, then let's take a closer look at what you actually have in the "Application Support" folder. Can you try the following from a Terminal window please, and then send me the output from the ls -l command:

    • cd "/Users/caoimheoreilly/Library/Application Support" <Return>
    • pwd <Return>
    •    Make sure the current directory returned by `pwd` above is "/Users/caoimheoreilly/Library/Application Support"
    • ls -l <Return>
    I want to see the names and permissions on the files listed above, which may provide a clue as to why you are not able to execute a normal startup sequence.

    Thanks

    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 15.  RE: Simulation builder won't open

    Posted Thu September 08, 2022 09:06 AM
    Hi Curtis, Thank you for the reply and for all the help so far. 
    Sorry I should have been clearer. 

    There was a file "IBM" which is where SPSS version 26 is stored. 
    There was no file called "IMB SPSS statistics" which is where SPSS version 28 is stored so I ran the mkdir.

    Here is the output from the ls-l 


    The default interactive shell is now zsh.

    To update your account to use zsh, please run `chsh -s /bin/zsh`.

    For more details, please visit https://support.apple.com/kb/HT208050.

    wifi2-23:~ caoimheoreilly$ cd "/Users/caoimheoreilly/Library/Application Support"

    wifi2-23:Application Support caoimheoreilly$ pwd 

    /Users/caoimheoreilly/Library/Application Support

    wifi2-23:Application Support caoimheoreilly$ ls -l 

    total 0

    drwx------  14 caoimheoreilly  staff   448 Mar 31 19:00 AddressBook

    drwxr-xr-x   7 caoimheoreilly  staff   224 Aug 18 10:23 Adobe

    drwxr-xr-x   3 caoimheoreilly  staff    96 Mar 31 19:29 Animoji

    drwxr-xr-x   3 caoimheoreilly  staff    96 Oct 14  2021 App Store

    drwxr-xr-x   3 caoimheoreilly  staff    96 Jan  7  2021 Automator

    drwx------   3 caoimheoreilly  staff    96 Sep  5  2016 CEF

    drwxr-xr-x   3 caoimheoreilly  staff    96 Mar 15  2021 Caches

    drwxr-xr-x   6 caoimheoreilly  staff   192 Mar 31 19:02 CallHistoryDB

    drwxr-xr-x   4 caoimheoreilly  staff   128 Mar 31 19:27 CallHistoryTransactions

    drwx------  33 caoimheoreilly  staff  1056 Aug 25 15:39 Chromium

    drwxr-xr-x   7 caoimheoreilly  staff   224 Sep  8 12:48 CloudDocs

    drwxr-xr-x   3 caoimheoreilly  staff    96 Sep  7  2016 Console

    drwxr-xr-x   2 caoimheoreilly  staff    64 Jul 28  2020 CoreParsec

    drwx------  79 caoimheoreilly  staff  2528 Sep  8 12:22 CrashReporter

    drwx------   3 caoimheoreilly  staff    96 Jul 24  2017 DiskImages

    drwxr-xr-x   3 caoimheoreilly  staff    96 Jun 22 18:44 Dock

    drwxr-xr-x   6 caoimheoreilly  staff   192 May 23  2019 Dropbox

    drwx------  10 caoimheoreilly  staff   320 Aug 18 10:16 DropboxElectron

    drwxr-xr-x   5 caoimheoreilly  staff   160 Mar 31 19:00 FaceTime

    drwxr-xr-x   8 caoimheoreilly  staff   256 Mar 31 19:01 FileProvider

    drwx------   5 caoimheoreilly  staff   160 Apr 28 09:37 FortiClient

    drwxr-xr-x   3 caoimheoreilly  staff    96 Jan 12  2021 Fortinet

    drwx------   5 caoimheoreilly  staff   160 Apr 23 08:30 Google

    drwxr-xr-x   3 caoimheoreilly  staff    96 Aug 25 15:43 Hola

    drwxr-xr-x@  8 caoimheoreilly  staff   256 Apr 13 12:25 Hola Browser

    drwxr-xr-x   2 root            staff    64 Aug 18 12:56 IBM

    drwx------  13 caoimheoreilly  staff   416 Jul  6  2020 IBM_SPSS_Installer

    drwxr-xr-x   3 caoimheoreilly  staff    96 Sep  7  2016 JREInstaller

    drwxr-xr-x   2 caoimheoreilly  staff    64 Mar 26  2017 Java

    drwxr-xr-x   3 caoimheoreilly  staff    96 Jul  6  2020 JxBrowser

    drwxr-xr-x   5 caoimheoreilly  staff   160 Jul 28  2020 Knowledge

    drwx------  35 caoimheoreilly  staff  1120 Dec  8  2021 Local

    drwxrwxrwx   6 caoimheoreilly  staff   192 Feb 24  2020 MacKeeper

    drwxr-xr-x   3 caoimheoreilly  staff    96 Mar 11  2018 MacKeeper 3

    drwx------  21 caoimheoreilly  staff   672 Jan  6  2022 Messenger

    drwxr-xr-x   5 caoimheoreilly  staff   160 Apr 13  2021 Microsoft

    drwxr-xr-x   4 caoimheoreilly  staff   128 Jul 28  2020 Microsoft AU Daemon

    drwxr-xr-x   3 caoimheoreilly  staff    96 Jan 23  2016 MobileSync

    drwxr-xr-x   4 caoimheoreilly  staff   128 Oct  5  2021 MotorolaDeviceManager

    drwxr-xr-x   3 caoimheoreilly  staff    96 Dec 29  2019 OneDriveStandaloneUpdater

    drwxr-xr-x   3 caoimheoreilly  staff    96 Nov  6  2016 Oracle

    drwxr-xr-x   2 caoimheoreilly  staff    64 Feb  4  2016 Preview

    drwxr-xr-x   4 caoimheoreilly  staff   128 Mar 31 19:02 Quick Look

    drwxr-xr-x   3 caoimheoreilly  staff    96 Sep 16  2020 R

    drwxr-xr-x   2 caoimheoreilly  staff    64 Sep  8 13:22 SPSS

    drwxr-xr-x   3 caoimheoreilly  staff    96 Aug 18 13:12 SPSSInc

    drwxr-xr-x   3 caoimheoreilly  staff    96 Oct  5  2021 SUEPlugin

    drwxr-xr-x  12 caoimheoreilly  staff   384 Jun 16  2020 Skype

    drwxr-xr-x   2 caoimheoreilly  staff    64 Sep 11  2019 Skype Helper

    drwxr-xr-x  15 caoimheoreilly  staff   480 Jan  2  2017 Spigot

    drwxr-xr-x   2 caoimheoreilly  staff    64 Sep  8 13:22 Statistics

    drwxr-xr-x   9 caoimheoreilly  staff   288 Sep 29  2020 Steam

    drwx------   3 caoimheoreilly  staff    96 Jan 23  2016 SyncServices

    drwx------  11 caoimheoreilly  staff   352 Nov 16  2017 SystemRequirementScanner

    drwxr-xr-x   3 caoimheoreilly  staff    96 Feb 19  2018 T

    drwxr-xr-x   3 caoimheoreilly  staff    96 Nov 11  2020 TeamViewer

    drwxr-xr-x   3 caoimheoreilly  staff    96 Dec  7  2017 TeamViewer QuickSupport

    drwx------   3 caoimheoreilly  staff    96 Nov  6  2020 Teams

    drwxr-xr-x   3 caoimheoreilly  staff    96 Oct  5  2021 VSUEPlugin

    drwxr-xr-x   3 caoimheoreilly  staff    96 Mar 11  2018 Visicom Media

    drwxr-xr-x   2 caoimheoreilly  staff    64 Jul 28  2020 accountsd

    drwxr-xr-x   5 caoimheoreilly  staff   160 Apr  6 14:06 com.apple.AMPLibraryAgent

    drwxr-xr-x@  3 caoimheoreilly  staff    96 Apr  6 14:06 com.apple.MediaPlayer

    drwxr-xr-x   3 caoimheoreilly  staff    96 Apr  1 11:07 com.apple.NewDeviceOutreach

    drwxr-xr-x   8 caoimheoreilly  staff   256 Jul 28  2020 com.apple.ProtectedCloudStorage

    drwx------   3 caoimheoreilly  staff    96 Aug 23 14:46 com.apple.TCC

    drwxr-xr-x   4 caoimheoreilly  staff   128 Jul 13 12:09 com.apple.akd

    drwxr-xr-x   3 caoimheoreilly  staff    96 Mar 31 19:00 com.apple.ap.promotedcontentd

    drwxr-xr-x   3 caoimheoreilly  staff    96 Apr  2 20:30 com.apple.avfoundation

    drwxr-xr-x   3 caoimheoreilly  staff    96 Feb 28  2021 com.apple.backgroundtaskmanagementagent

    drwxr-xr-x   2 caoimheoreilly  staff    64 Mar 31 19:06 com.apple.exchangesync

    drwx--x--x   2 caoimheoreilly  staff    64 Mar 31 19:01 com.apple.replayd

    drwxr-xr-x   3 caoimheoreilly  staff    96 Dec  8  2021 com.apple.sbd

    drwxr-xr-x  17 caoimheoreilly  staff   544 Sep  8 14:04 com.apple.sharedfilelist

    drwxr-xr-x  10 caoimheoreilly  staff   320 Sep  8 14:04 com.apple.spotlight

    drwxr-xr-x   5 caoimheoreilly  staff   160 Mar 31 12:57 com.apple.touristd

    drwxr-xr-x   7 caoimheoreilly  staff   224 Sep  1 15:28 com.apple.transparencyd

    drwxr-xr-x   3 caoimheoreilly  staff    96 May 22  2019 com.mackeeper.MacKeeper

    drwxr-xr-x   3 caoimheoreilly  staff    96 Mar 11  2018 com.mackeeper.MacKeeper.Helper

    drwxr-xr-x   3 caoimheoreilly  staff    96 Mar 11  2018 com.mackeeper.MacKeeper.MKCleanService

    drwxr-xr-x   3 caoimheoreilly  staff    96 Dec 19  2019 com.mackeeper.MacKeeperAgent

    drwxr-xr-x   3 caoimheoreilly  staff    96 Dec 29  2019 com.microsoft.OneDriveStandaloneUpdater

    drwxr-xr-x   3 caoimheoreilly  staff    96 Jun 18  2020 com.microsoft.teams

    drwx------  72 caoimheoreilly  staff  2304 Jul 22  2020 com.operasoftware.Opera

    drwxr-xr-x   4 caoimheoreilly  staff   128 Dec  7  2017 com.vipabc.tutorchat_consultant

    drwx------   8 caoimheoreilly  staff   256 May 26  2018 dadaabc

    drwxr-xr-x  26 caoimheoreilly  staff   832 May 10  2020 discord

    drwxr-xr-x   2 caoimheoreilly  staff    64 Jul 28  2020 dmd

    drwxr-xr-x   3 caoimheoreilly  staff    96 Jan 10  2016 iCloud

    drwxr-xr-x   2 caoimheoreilly  staff    64 Apr 29  2016 iLifeMediaBrowser

    drwx------   5 caoimheoreilly  staff   160 Aug 12 10:39 icdd

    drwx------   3 caoimheoreilly  staff    96 May 15  2020 org.videolan.vlc

    drwxr-xr-x   4 caoimheoreilly  staff   128 Sep  8 10:20 securetee.BeAware

    drwxr-xr-x  28 caoimheoreilly  staff   896 Jun 18  2020 uTorrent

    drwxr-xr-x  11 caoimheoreilly  staff   352 Aug 29 16:15 uTorrent Web

    drwxr-xr-x   5 caoimheoreilly  staff   160 Jul 23  2020 videosubscriptionsd

    drwxr-xr-x   3 caoimheoreilly  staff    96 Jul 25 11:33 zoom.us

    drwxrwxrwx   3 caoimheoreilly  staff    96 Oct 28  2019 µTorrent

    wifi2-23:Application Support caoimheoreilly$ 




    ------------------------------
    Caoimhe O'Reilly
    ------------------------------



  • 16.  RE: Simulation builder won't open

    Posted Thu September 08, 2022 09:34 AM
    Hi Caoimhe, thanks for this information. I think we may finally have an explanation for what has been happening on your system. From the directory listing you sent it shows that the IBM folder under Application Support is not owned by your account - it is owned by the root account. That would explain why you are getting exceptions at startup and why Statistics is not behaving properly for you. Just how/why this happened isn't clear. Though it's somewhat rare to encounter ownership and permissions errors in Mac OS X, it can happen, particularly when an account has been moved, or a files owner has been modified by a third party application.

    Here's what you can do to fix the folder ownership issue. From a Terminal window:
    • cd "/Users/caoimheoreilly/Library/Application Support" <Return>
    • sudo chown caoimheoreilly IBM <Return>
    You will be asked for your password on the second command above. Enter it and then run another ls -l command from the same folder to make sure that "caoimheoreilly" is listed as the owner of the IBM folder instead of "root".

    Assuming
    the above all works, you should then change directories into the IBM folder and run another ls -l to make sure that any files within the IBM folder are also not owned by the root account. If there are other files in the IBM folder that are also owned by the root account, use same chown command, substituting the new file or folder name where we used "IBM" above, to change the ownership of any other improperly owned files.

    Once that is done let us know how it went - once your account owns the "/Users/caoimheoreilly/Library/Application Support/IBM" folder and its contents, Statistics should work properly for you (fingers crossed).

    Best,


    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 17.  RE: Simulation builder won't open

    Posted Thu September 08, 2022 10:20 AM
    Ah it worked!!!!!! SO delighted, thank you. As I know nothing about the fancy commands I used in the terminal it feels like magic spells haha. Thanks a million for all the help and for sticking with me. 

    Caoimhe

    ------------------------------
    Caoimhe O'Reilly
    ------------------------------



  • 18.  RE: Simulation builder won't open

    Posted Thu September 08, 2022 10:29 AM
    So glad it worked for you! I know what you mean about magic spells :-).
    https://lab.cccb.org/en/arthur-c-clarke-any-sufficiently-advanced-technology-is-indistinguishable-from-magic/

    Happy Statistics computing,
    Curtis

    ------------------------------
    Curtis Browning
    SPSS Statistics Architect
    ------------------------------



  • 19.  RE: Simulation builder won't open

    Posted Thu September 08, 2022 10:38 AM
    Haha what an apt article. Thanks again! 
    C

    ------------------------------
    Caoimhe O'Reilly
    ------------------------------