See the original post on the Journey to AI Blog.
Across the globe, organizations are using AI to tackle business challenges. Starting today, you can learn how leaders at Cardinal Health, Luxoft and Erie Insurance Group address issues as diverse as overwhelming surges in customer calls to widespread fraud. Register now at no cost to experience conversations between IBM executives and the innovators using AI to strengthen their businesses.
These new sessions are part of our Data and AI Virtual Forums, a series of online and on-demand events geared to help businesses address common challenges on their journey to AI: talent scarcity, data complexity and a lack of trust in AI systems.
Highlights from the on-demand sessions available today:
How Cardinal Health improved their customer experience in the midst of a pandemic
As the COVID-19 pandemic started to spread, global healthcare services company Cardinal Health faced an immediate and overwhelming number of inquiries for medical supplies from organizations across the healthcare sector. To address this influx, Cardinal Health and IBM® quickly built a voice agent powered by Watson® to automate the entire freight inquiry process. And they did it all in just five days. Join and learn how AI can help your organization meet surging customer demand.
How insurers can use AI and cloud platforms to reduce fraud
In this session, executives from Luxoft, Erie Insurance Group and IBM discuss a pervasive industry problem: insurance claims fraud. In the U.S. alone, property and casualty insurance claims fraud tops USD 32 billion every year – and the problem is growing globally. Learn how industry leaders are using AI to improve everything from fraud detection and investigation to triage.
Five trends for modern data governance: a conversation with Forrester
Before an organization can analyze its data, it needs to navigate complex regulatory, financial, privacy and security requirements. Good data governance means that data can be cataloged, protected and carefully governed across the data pipeline. In this conversation between Forrester and IBM, you can learn about five topics trending around modern data governance. Join to learn how you can strengthen your organization’s governance strategy.
All previous sessions are now available on-demand, and we’ll roll out new sessions throughout October. Check the virtual event site for all available Data and AI Virtual Forum content, including speakers, topics and ways to engage.
Register now and tune into the new sessions.