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"IBM and City of Markham launch online and telephone virtual agent for questions related to COVID-19"

By Isaiah Brown posted Wed April 29, 2020 03:32 PM

  
Today, Markham, the tech capital of Canada, announced a collaboration with IBM to use artificial intelligence and machine learning capabilities in IBM Watson Assistant for Citizens to offer the citizens of Markham 24-hour service for their questions about COVID-19. In doing so, Markham has joined governments in the United States, the Czech Republic, Greece, Poland, Spain, and the UK in using IBM Watson Assistant for Citizen towards this end. Read more on Yahoo Finance.

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https://community.ibm.com/community/user/blogs/isaiah-brown/2020/04/29/ibmmarkham