Cloud Pak for Data

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  • 1.  [Error] - Unable to install Watson Studio

    IBM Champion
    Posted Mon June 14, 2021 05:12 PM
    Hi all,

    i'm trying to install Watson Studio on Cloud Pak for Data 3.5 running on OpenShift 4.6. I'm following the Documentation found here Installing Watson Studio. 

    Now i'm facing a error that it can't download the files from docker because of invalid username/password.

    [ERROR] [2021-06-14 12:49:50-0673] Unable to obtain the digest from the source docker://cp.icr.io/cp/cpd/rabbitmq:3.8.9-130: Error resolving image source reference for docker://cp.icr.io/cp/cpd/rabbitmq:3.8.9-130 - unable to retrieve auth token: invalid username/password: unauthorized: The login credentials are not valid.
[ERROR] [2021-06-14 12:49:50-0676] worker 2 received error Error in handling image request regarding rabbitmq:3.8.9-130 from registry docker://cp.icr.io/cp/cpd/rabbitmq:3.8.9-130 after 4 retries. Abort
[ERROR] [2021-06-14 12:49:50-0791] Unable to obtain the digest from the source docker://cp.icr.io/cp/cpd/wkc-init-container:1.0.133: Error resolving image source reference for docker://cp.icr.io/cp/cpd/wkc-init-container:1.0.133 - unable to retrieve auth token: invalid username/password: unauthorized: The login credentials are not valid.
[ERROR] [2021-06-14 12:49:50-0794] worker 0 received error Error in handling image request regarding wkc-init-container:1.0.133 from registry docker://cp.icr.io/cp/cpd/wkc-init-container:1.0.133 after 4 retries. Abort
[ERROR] [2021-06-14 12:49:50-0940] Unable to obtain the digest from the source docker://cp.icr.io/cp/cpd/elasticsearch:7.9.3-135: Error resolving image source reference for docker://cp.icr.io/cp/cpd/elasticsearch:7.9.3-135 - unable to retrieve auth token: invalid username/password: unauthorized: The login credentials are not valid.
[ERROR] [2021-06-14 12:49:50-0943] worker 1 received error Error in handling image request regarding elasticsearch:7.9.3-135 from registry docker://cp.icr.io/cp/cpd/elasticsearch:7.9.3-135 after 4 retries. Abort
​

    I have tried to access and download the files manual by calling 'podman login' and 'podman pull'. This works as you can see below...
    $ podman login cp.icr.io/cp/cpd -u cp -p XXX
Login Succeeded!
$ podman pull cp.icr.io/cp/cpd/wkc-init-container:1.0.133
Trying to pull cp.icr.io/cp/cpd/wkc-init-container:1.0.133...
Getting image source signatures
Checking if image destination supports signatures
Copying blob 76b9354adec6 done
Copying blob a591faa84ab0 [========>-----------------------------] 8.9MiB / 37.6MiB
Copying blob 52c952a5cd3b done


    Does anybody has an idea what the problem is?
    Thanks!



    ------------------------------
    Dominik
    ------------------------------

    #CloudPakforDataGroup


  • 2.  RE: [Error] - Unable to install Watson Studio

    Posted Mon June 14, 2021 05:21 PM
    Hi Dominik,
    Could you confirm the openshift registry credentials are correct ie username & password
    You can verify it by running oc whoami for username and oc whoami -t for password.

    Thanks,

    ------------------------------
    Sidrah Junaid
    ------------------------------

    Original Message


  • 3.  RE: [Error] - Unable to install Watson Studio

    IBM Champion
    Posted Tue June 15, 2021 02:48 AM
    Hi,
    the username and password from the oc whoami commands are both different from the ones i used for the install command. oc whoami -t returns a string starting with sha256

    But if i use username and password from oc whoami for the install command, the same error as i my first post occurs. If i try the credentials from oc whoami to login with podman login, i can't login, resulting in following error:
    Error: error authenticating creds for "cp.icr.io": unexpected http code: 400 (Bad Request), URL: https://cp.icr.io/oauth/token?account=cp4dadmin&service=registry
​


    In my first post i used username cp (found in repo.yaml) and the CPD Key. With those podman login works, as written earlier...



    ------------------------------
    Dominik
    ------------------------------

    Original Message


  • 4.  RE: [Error] - Unable to install Watson Studio

    Posted Tue June 15, 2021 03:18 AM
    Hi,

    1) Please check if you can manually pull
    cp.icr.io/cp/cpd/rabbitmq:3.8.9-130​

    using the cp/<your_token> credentials.

    2) Make sure your repo.yaml file has the same credentials as used above (sometimes there are hidden white characters which cause the issues).

    Thanks

    ------------------------------
    TOMASZ HANUSIAK
    ------------------------------

    Original Message


  • 5.  RE: [Error] - Unable to install Watson Studio