Governance, Risk, and Compliance (GRC)

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  • 1.  Dormant or Idle concept

    Posted Thu December 22, 2022 10:16 AM
    Using the Regulator Interaction object to track exams issued by a state we sometimes come across records that will remain open for years but there is not a need for work to be done on them.  These records we consider dormant.  While we can manually set the status of the record to dormant, but that requires a bit of manual work, we are looking for more of an automated or systematic way to handle this.  something like, last modified date is > 6 months so the status changes.  Does anyone do something similar or have solved for this?

    Andrea Mugherini


  • 2.  RE: Dormant or Idle concept

    Posted Thu December 22, 2022 11:01 AM
    Hello Andrea,

    You could use the build update, and potentially only allow the status to be changed, this would give the user the ability to review reg interaction before marking them as dormant 

    In the case you wanted this to be done automatically you could have a schedule workflow (if none is already running on the reg int) that look at all Reg Int and sets the status automatically based on the defined business logic. 
    The workflow would be rather simple: Start and Stop Stage, with an applicability based on the date, and an operation to set the status, plus potentially an email to inform the various users 

    Future release could provide you new option to consider


    Christophe Delauré

  • 3.  RE: Dormant or Idle concept

    Posted Mon February 06, 2023 04:06 PM
    Hi Christophe,
    Very much appreciate the reply to Andrea's initial post.  Few points I'd like to call out based on the latest feedback.  Currently, this is no way to set an applicability condition based on values in the [$System Fields:Last Modification Date$].  This is true both in calc applicability and the workflow applicability.  We thought we could get around this gap by creating a new date field that just syncs to the Sysfield Last Date Modified.  Unfortunately, the calc runs prior to a record having its Last Mod Date updated so they can never really be in sync.

    I do have a few RFEs out there to address this use case:

    Any other ideas or suggestions would be really helpful!


    Justin Goss