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sg248573.pdf
Human+AI experience built to offer higher performance than today’s human-only sales experience: Intelligent Customer Experience platform for consultative commerce offers Gen AI bot with early escalations to video chats with a real human sales team. AI-driven algorithms maximize face-time between...
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Shield AI is a robust quality control layer for generative AI that enhances reliability, increases explainability, and enforces governance through proactive monitoring. Shield AI will provide a customizable toolkit of 20+ AI detectors and controls to mitigate costly security, legal, and...
Pegasi Shield demo.mp4
The new Granite Guardian 3.2 dropped recently. It has two new risk dimensions that are detected in multi-turn conversations. It verbalizes its uncertainty in detections (high confidence or low confidence). And it has a slimmer footprint, achieved by pruning from 8B parameters to 5B parameters...
Agentic AI is transforming IT landscapes globally, but most organizations still face uncertainty over how to use AI agents safely and effectively. This is due to the complexity of developing and managing these agents, ensuring compliance and governance, and mitigating risks associated with...
IBM has released a new version of its Granite AI models, Granite 3.2, with upgrades designed to make them smarter, safer, and easier to use. Here’s what’s new.. Smarter Problem-Solving: The new Granite Instruct models can now “think through” complex questions step-by-step, like solving...
What's Up with DeepSeek? With all the talk around DeepSeek, I thought it would be helpful to write this blog and consolidate some of the content that IBM has shared over the past few weeks. I have included the links to each of the sources for reference. Here's what I've captured.. ...