Maximo Integration

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  • 1.  Integration error handling for API

    Posted Mon February 14, 2022 08:48 AM

     Hi,

    In Maximo we use message tracking application to track the processing history of publish channel message and que-based enterprise services, do we have anyway to track API based message processing.

    My Scenario

    I need to import Asset Application from custom tool (In house tool). To meet requirement, we have created cron task which run script and fetch data from tool.

    Our challenge is we are not able to track wither the call is successful or not. We want to track as it is done in message tracking application. Is it possible, if yes how we can do?

    Any help will be highly apricated.

    Thanks



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    Ratnesh Singh
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  • 2.  RE: Integration error handling for API

    Posted Tue February 15, 2022 08:06 AM
    https://www.ibm.com/support/pages/message-tracking-synchronous-requests
    Hope this is what you're looking for.

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    MANU MAGANTI
    EMA Canada| Inc.
    OAKVILLE ON
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  • 3.  RE: Integration error handling for API

    Posted Tue February 15, 2022 09:45 AM
    Thanks for your response. I have made this changes but still not able to get the logs / error in message tracking queue.

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    Ratnesh Singh
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  • 4.  RE: Integration error handling for API

    Posted Wed February 16, 2022 08:14 AM
    Good morning, Ratnesh. From your post, "we have created cron task which run script and fetch data from tool." It looks like, as Steven said, you'll have to build your own message tracking. How are you inserting data into Maximo? If you provide a little more detail, that might help.

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    MANU MAGANTI
    EMA Canada| Inc.
    OAKVILLE ON
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  • 5.  RE: Integration error handling for API

    Posted Tue February 15, 2022 08:31 AM
    Manu shared the one link I was going to provide if you're sending data to Maximo via the REST API. But it sounds like you're not utilizing the MIF since it seems like you're just utilizing automation scripts to retrieve data from the external system via cron task and then create assets from that. You would have to build your own sort of message tracking for that scenario. You'll probably want to utilize direct SQL inserts to avoid MBO overhead if you're doing bulk processing.

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    Steven Shull
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