Cloud Pak for Data Group

Customer 360 Degree View 

Tue August 13, 2019 09:12 AM

Need a complete picture of your customer base? The Customer 360 Degree View business glossary can jump-start your analysis.

What's included?

A structured business glossary of more than 110 business terms.

How does it work?

This glossary provides the information architecture that you need to understand your customers better. Your data scientists can use the data associated with this glossary to gain insight into facets such as:

  • Customer segmentation
  • Credit risk
  • Loyalty
  • Social media sentiment

When you import the accelerator, the terms are added to your business glossary under the Customer 360 Degree View category.

A sample of the terms included in the Customer 360 Degree View accelerator.

Prerequisites

Required services: To use the industry accelerators, you must install the following service on IBM® Cloud Pak for Data
Service Required for
Watson Knowledge Catalog Importing data governance artifacts, such as business terms and categories. See Installing Watson Knowledge Catalog.

Importing the accelerator

To use this accelerator on Cloud Pak for Data v3.0.1.0, complete the following steps:

  1. Download the customer-360-degree-view-industry-accelerator.tar.gz file, which is available on the https://github.com/IBM/Industry-Accelerators repository.
  2. Determine how you want to import the accelerator:
    • If you would like to manually import the governance artifacts, complete the following steps:
      1. Extract the contents of the package.
      2. Import the governance artifacts to Cloud Pak for Data:
        1. Log into the Cloud Pak for Data web client as a user that has the Manage categories permission and the Author governance artifacts permission.
        2. Import the CSV file that defines the categories. The file name should have the following format: accelerator-name-glossary-categories.csv.

          See Managing categories.

        3. Import the CSV file that defines the business terms. The file name should have the following format: accelerator-name-glossary-terms.csv.

          See Managing business terms for the business glossary.

    • Alternatively, if your Cloud Pak for Data user account has Admin privileges, you can install the governance artifact components by running the commands described in the following steps:
      1. From a command prompt, run the following command to authenticate to Cloud Pak for Data:

        curl -s --output /dev/null -w '%{http_code}' -k -X POST https://{HOSTNAME}/v1/preauth/signin -F username={USERNAME} -F password={PASSWORD} -c auth_cookie.txt

      2. Run the following command to import the TAR.GZ file to Cloud Pak for Data:

        curl -k -X POST https://{HOSTNAME}/zen-watchdog/v1/accelerator -F project_file=@{FILEPATH} -b auth_cookie.txt

        For the {FILEPATH}, use the fully qualified path of the TAR.GZ file that you downloaded.

      3. Run the following command to verify that the import completed successfully:

        curl -k -G -b auth_cookie.txt -X GET https://{HOSTNAME}/zen-watchdog/v1/accelerator/status -d project_id={PROJECT_ID} -d transaction_id={TRANSACTION_ID}

        For the {PROJECT_ID} and {TRANSACTION_ID}, use the IDs that were returned by the preceding command.


To use this accelerator on Cloud Pak for Data v2.5.0.0, complete the following steps:

  1. Download the customer-360-degree-view-industry-accelerator.tar.gz file, which is available on the https://github.com/IBM/Industry-Accelerators repository.
  2. Complete the same steps, as described above for Cloud Pak for Data v3.0.1.0, to manually import each governance artifact component.

To use this accelerator on Cloud Pak for Data v2.1.0.0, complete the following steps:

  1. Download the customer-360-degree-view-industry-accelerator.tar.gz file, which is available on the https://github.com/IBM/Industry-Accelerators repository.
  2. Extract the contents of the package.
  3. Import the XML file from the Cloud Pak for Data web client. For details, see Importing a data dictionary in the Cloud Pak for Data documentation.

Release Notes

This accelerator has been verified on:

  • Cloud Pak for Data v3.0.1.0
  • Cloud Pak for Data v2.5.0.0
  • Cloud Pak for Data v2.1.0.2

About the developer:

IBM

Licensing

This project contains Sample Materials, provided under license.
Licensed Materials - Property of IBM.
© Copyright IBM Corp. 2019, 2020. All Rights Reserved.
US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.



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