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Library Entry
Telco Churn

Predicting a customer's likelihood to leave and customize promotions The Telco Churn accelerator will demonstrate a model that predicts a given customer's propensity to cancel their membership / subscription and recommends promotions and offers that may help retain the customer. It is less...


Library Entry
Emergency Response Management

Emergency Response planning involves making optimal use of limited resource Consider an emergency response use case: snowfall. There is a limited number of snowplows available and a large area to cover over a limited time period. The city manager needs to know the quickest way to provide...


Library Entry
Intelligent Maintenance

Reduce your costs by scheduling maintenance at just the right time. Unplanned maintenance is a key issue in a number of asset intensive industries such as telecommunications, manufacturing, oil and gas, and transportation. It can be extremely costly due to extended production downtimes. Not...


Library Entry
Customer 360 Degree View

Need a complete picture of your customer base? The Customer 360 Degree View business glossary can jump-start your analysis. What's included? A structured business glossary of more than 110 business terms. How does it work? This glossary provides the information architecture that you need...


Library Entry
Contact Center Optimization

Need to improve the productivity of your customer contact center? The Contact Center Optimization accelerator can jump-start your analysis. What's included? A structured business glossary of more than 100 cross-industry business terms. How does it work? This glossary provides the...