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Jamal,Do you have LDAP configured in the environment? If so, I'd recommend taking a look at this page:
Similarly, if you have email notification enabled, the user receives an email with a temporary password. For more information, see https://www.ibm.com/support/knowledgecenter/SSQNUZ_2.5.0/cpd/install/smpt-config.html
I hope this helps!