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v2.5 Help - Creating new users - No option to set password?

  • 1.  v2.5 Help - Creating new users - No option to set password?

    Posted Thu December 12, 2019 04:33 PM
    I'm working on a CP4D 2.5 environment as the admin account. I don't actually have access to the Openshift layer of the CP4D, only the web client.

    When trying to create a new user, it doesn't pop-up with a temporary password, nor does it grant the admin the ability to edit/assign a user's password.

    This leaves me in the position where I can't create a new user and log in as them. How do I get around this?

    Thanks!

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    Jamal Rahman
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  • 2.  RE: v2.5 Help - Creating new users - No option to set password?

    Posted Thu December 12, 2019 04:48 PM
    Hi Jamal,

    You can click on Manage Users->Users-> New Users

    Here you can create New user and enter a temporary password for user.

    Thanks,


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    Sidrah Junaid
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  • 3.  RE: v2.5 Help - Creating new users - No option to set password?

    Posted Fri December 13, 2019 12:50 PM

    Jamal,

    Do you have LDAP configured in the environment? If so, I'd recommend taking a look at this page:

    https://www.ibm.com/support/knowledgecenter/SSQNUZ_2.5.0/cpd/admin/ldap.html

    Similarly, if you have email notification enabled, the user receives an email with a temporary password. For more information, see https://www.ibm.com/support/knowledgecenter/SSQNUZ_2.5.0/cpd/install/smpt-config.html


    I hope this helps!



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    JULIA Montarbo
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  • 4.  RE: v2.5 Help - Creating new users - No option to set password?

    Posted Mon December 16, 2019 05:16 AM
    Ah, it appears LDAP was configured which is why there were no options to manually edit user passwords.

    Thanks all for the help!

    Jamal

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    Jamal Rahman
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