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IBM Match 360 mapping issue

  • 1.  IBM Match 360 mapping issue

    Posted 13 days ago
    I have received a "match-bulkmatcher" error when running a match job for a 0.5m test data set on my mtrial instance of Match 360.  I have successfully matched this data before on a prior trial instance.  There no further/detailed information on the error.  Can you advise where I can access the error logs for the match jobs?  Many Thanks.

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    Clive Warwick
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  • 2.  RE: IBM Match 360 mapping issue

    Posted 11 days ago
    Edited by JOHN MATTHEWS 11 days ago
    hi Clive .. if you can provide the CRN/tenantId for your cloud instance then someone should be able to investigate for you. (This mechanism should be exposed in the future.)​

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    JOHN MATTHEWS
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  • 3.  RE: IBM Match 360 mapping issue

    Posted 6 days ago
    hey Clive,

    The logs are available in logDNA for 1 week only. I searched for this CRN and there is nothing in last one week. Can you plz re-trigger that job (run matching I suppose)? Sometimes, it is just one-off kind of problem/error.

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    Abhishek Seth
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