IBM Champions

 View Only
  • 1.  WebGUI

    Posted 24 days ago

    I need the meaning of the following errors.

    [2024-05-22T07:51:53]:SEVERE:HEMFV0157E:[WebContainer : 11]:Unable to write view data store for users hardena
    [2024-05-22T07:51:53]:SEVERE:HEMFV0092E:[WebContainer : 11]:Unable to create view storage for hardena.
    [2024-05-22T07:56:27]:INFO:HEMTrace:[WebContainer : 5]:search string: @xsi:type='Group' and cn='Netcool-Read-Only' or cn='Netcool-R-Admin' or cn='Netcool-T-Analyst' or cn='Netcool-Manager' or cn='Netcool-T-Admin' or cn='Netcool-Senior-Analyst' or cn='Netcool-Analyst' or cn='Netcool-Admin'
    [2024-05-22T07:56:59]:AUDIT:HEMFV0173A:[WebContainer : 19]:View 'testview' of category global has been created by user 'smadmin'.
    [2024-05-22T07:56:59]:SEVERE:HEMFV0159E:[WebContainer : 19]:Unable to write view data store for global global
    [2024-05-22T07:56:59]:SEVERE:HEMFV0055E:[WebContainer : 19]:Unable to save the view testview.



    ------------------------------
    BhanuPrakash Pantala
    ------------------------------


  • 2.  RE: WebGUI

    IBM Champion
    Posted 22 days ago

    Hello,


    The error messages you're encountering seem to be related to IBM Sterling B2B Integrator or a similar system. Here's a breakdown of each error code:

    1. HEMFV0157E: "Unable to write view data store for users hardena"

       - This error indicates that the system encountered a problem while trying to write data to the view data store for the user `hardena`. This could be due to issues with disk space, file permissions, or database connectivity problems.

    2. HEMFV0092E: "Unable to create view storage for hardena"

       - This suggests that the system was unable to create the necessary storage for the user's view. This could be due to permission issues, configuration problems, or resource constraints.

    3. HEMTrace: "search string: @xsi:type='Group' and cn='Netcool-Read-Only' or cn='Netcool-R-Admin' or cn='Netcool-T-Analyst' or cn='Netcool-Manager' or cn='Netcool-T-Admin' or cn='Netcool-Senior-Analyst' or cn='Netcool-Analyst' or cn='Netcool-Admin'"

       - This is an informational log entry showing a search query being executed. It's looking for user groups with specific names related to Netcool roles.

    4. HEMFV0173A: "View 'testview' of category global has been created by user 'smadmin'"

       -  This is an audit message indicating that the user `smadmin` has successfully created a view named `testview` in the global category. It's informational and indicates normal operation.

    5. HEMFV0159E: "Unable to write view data store for global global"

       - This error indicates a failure to write data to the view data store for the global category. Similar to HEMFV0157E, this could be due to issues with storage, permissions, or database connections.

    6. HEMFV0055E: "Unable to save the view testview"

       - This error indicates that the system failed to save the view `testview`. This might be related to the previous errors, where writing to the data store was not successful.

    You may try below troubleshooting Steps:

    1. Check Disk Space and File Permissions

    2. Verify Database Connections

    3. Review Logs for Additional Details

    4. Consult Documentation

    If the issue persists, consider reaching out to IBM support with the log details for more targeted assistance.



    ------------------------------
    navyakanth surugu
    ------------------------------