Team-worker and goal-driven IT professional with 9 years of experience in EAM Asset Management projects for Manufacturing, Transportation and Marine industry.
An individual with a strong analytical approach to problem solving, I believe in achieving maximum customer satisfaction through complete ownership of both individual and team tasks.
Through my work in the industry, I have had experience of working as a key support analyst involving active client interaction thus providing an enriched customer experience. Developed custom reports as per client requirement involving work on SQL and BIRT Report Engine which helped me in actively understanding a complex client requirement, breaking it into simpler tasks and achieving the overall result with optimised query having effective performance. Worked on upgrade projects involving data migration. Experience of working as a Product developer on JAVA based Maximo customisation and configuration requirements with good exposure to Maritime Industry. Skilled in handling an end-to-end project delivery including requirement gathering, development, testing which involves working in close collaboration with Business users, Designers, SMEs, Development, Data, Integration, Testing and Deployment teams. Strong product management via handling critical issues within specified SLAs. Experience of working with Agile scrum methodology. I strongly believe in mentoring and engagement, working together as a Team with enhanced understanding which enables us to meet our goals effectively and efficiently.