Cognos Analytics

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  • 1.  User license: clear inactive users

    Posted Wed July 20, 2022 10:02 AM

    we would like to report our cognos analytics licenses.

    However, there are still licenses reported/counted for e.g. inactive users (active directory accounts). I understand that if a user no longer works with cognos analytics,

    his license for the product will remain forever and is still counted.

    In order to not count this license the user needed to log-in again to Cognos.

    So how can we clear this mismatch?






    #CognosAnalytics
    #CognosAnalyticswithWatson
    #Support
    #SupportMigration


  • 2.  RE: User license: clear inactive users

    Posted Tue August 16, 2022 10:33 AM

    Hi Dierk,

    you can clean up the license overview with Consistency Check in Content Administration. This deletes old account-references.

    Regards, Frederik






    #CognosAnalytics
    #CognosAnalyticswithWatson
    #Support
    #SupportMigration


  • 3.  RE: User license: clear inactive users

    Posted Thu August 25, 2022 12:14 PM

    Dear Frederik,

    kindly advise where I can find the Conten Administration.

    Regards,

    Dierk






    #CognosAnalytics
    #CognosAnalyticswithWatson
    #Support
    #SupportMigration


  • 4.  RE: User license: clear inactive users

    Posted Fri March 31, 2023 02:06 AM

    Guess in the meantime you know the Content Administration function (at Administration > Dispatcher and Services area).
    Just wanted to mention that users that still exists in the authentication system will no be deleted with this functionality, even if they no longer have any permission inside of Cognos Analytics (no capabilities assigned). To clear this users you need to remove the user profile inside of Cognos Analytics.



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    Michael Haaß
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