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Report with "Manage External Data" Package Failing Intermittently

  • 1.  Report with "Manage External Data" Package Failing Intermittently

    Posted Tue July 11, 2023 12:06 PM

    CA 11.1.7 FP4

    We have a new report that contains a package created using the "Manage External Data" option.
    When it does fail, it is failing intermittently with the same error every time:

    • CCL-BIT-0005 A socket reported a communication error. CAM_Send=0x82000098 <errorDetail><errorCode>-2113929064</errorCode><errorMessage>CAM-CRP-0321 The GSKit function 'gsk_secure_soc_write' failed with the error code 'GSK_ERROR_IO'.</errorMessage></errorDetail>

    It does not appear to be server/dispatcher related as we see successes and failures using the same server/dispatcher.
    It also does not seem to permissions based as the external file location is accessible from all application servers.

    Any thoughts would be greatly appreciated.
    Thanks in advance,



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    Adam McIlravey
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  • 2.  RE: Report with "Manage External Data" Package Failing Intermittently

    Posted 17 hours ago

    Hi Adam, we are seeing same issue while reading data from snowflake source, Can you please let us know if you had a solution from IBM on the issue. 

    Thanks for the information if you have any suggestion regarding the issue.



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    sravan andela
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    Original Message