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Report with "Manage External Data" Package Failing Intermittently

  • 1.  Report with "Manage External Data" Package Failing Intermittently

    Posted Tue July 11, 2023 12:06 PM

    CA 11.1.7 FP4

    We have a new report that contains a package created using the "Manage External Data" option.
    When it does fail, it is failing intermittently with the same error every time:

    • CCL-BIT-0005 A socket reported a communication error. CAM_Send=0x82000098 <errorDetail><errorCode>-2113929064</errorCode><errorMessage>CAM-CRP-0321 The GSKit function 'gsk_secure_soc_write' failed with the error code 'GSK_ERROR_IO'.</errorMessage></errorDetail>

    It does not appear to be server/dispatcher related as we see successes and failures using the same server/dispatcher.
    It also does not seem to permissions based as the external file location is accessible from all application servers.

    Any thoughts would be greatly appreciated.
    Thanks in advance,



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    Adam McIlravey
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  • 2.  RE: Report with "Manage External Data" Package Failing Intermittently

    Posted Thu October 17, 2024 10:51 AM

    Hi Adam, we are seeing same issue while reading data from snowflake source, Can you please let us know if you had a solution from IBM on the issue. 

    Thanks for the information if you have any suggestion regarding the issue.



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    sravan andela
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    Original Message