Hi Scott,
we don't face this issue and thereof I don't have any further information on where to activate these parameters exactly. The first one sounds like to be entered in the new admin console and the second one could belong to the Report Service.
@Andreas Kuschel: can you chime in please. Thanks!
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Robert Dostal
Team Leader BI
GEMÜ Gebr. Müller Apparatebau GmbH & Co. KG
Ingelfingen
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Original Message:
Sent: Thu January 16, 2025 10:02 AM
From: Scott Hughes
Subject: PDF Report not rendering
Hi Robert
Many thanks for your swift reply
That seems crazy to me that an advanced parameter has to be entered to fix this issue. We have a 12.0.4 instance too that it is happening on too
Do you know if the advanced parameter should be entered against the ReportService and BatchReportService, if not do you know what against?
regards
Scott
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Scott Hughes
Original Message:
Sent: Thu January 16, 2025 09:47 AM
From: Robert Dostal
Subject: PDF Report not rendering
Hi Scott,
members of our German community had the same problem and here's the reply from IBM Support:
There was a change in 12.0.4, with the change backported into Fix Pack 5. It was then noticed report turn out blank. If you put these two Advanced Parameters into the system, wait a few minutes, the report should render as normal. This change reverts the PDF viewer to the one used in FP4.
VIEWER_PDFJS = FALSE
RSVP.PDF.USE_ADOBE_DRILL = TRUE
Hope this helps.
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Robert Dostal
Team Leader BI
GEMÜ Gebr. Müller Apparatebau GmbH & Co. KG
Ingelfingen
Original Message:
Sent: Thu January 16, 2025 09:43 AM
From: Scott Hughes
Subject: PDF Report not rendering
Hey all
When we now output a report as PDF a blank grey screen is displayed:

This never used to happen
Has anybody else had this happen or knows what may be causing it?
The only change recently is that the system was updated to FixPack 5, could this have changed how PDF are output?
We are on v11.2.4 FP5
Many thanks
Scott
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Scott Hughes
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