Cognos Analytics

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  • 1.  Just one icon missing after upgrade

    Posted Mon June 26, 2023 11:13 AM

    The icon with the Cognos logo is missing on the front page after an upgrade form Cognos 11.1.7 to Cognos 11.2.4.1

    The logo on the home page is missing

    The filename is common-CA_Avatar_Colour_64.

    There are no other problems with images on this instance.

    Anyone?



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    Frans de Hek
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  • 2.  RE: Just one icon missing after upgrade

    Posted Wed June 28, 2023 03:34 AM

    Hi Frans

    Be sure to empty the browser cache after upgrade. I´ve seen that a lot, after upgrading, and it needs to be the  entire cache not just for last 24 hours or so.

    If thats not working, make sure you also upgraded the IIS with the setup script.

    Br 

    Rene

    #IBMChampion 



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    René Kent Nielsen
    Brand manager
    CogniTech A/S
    Herning
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    Original Message


  • 3.  RE: Just one icon missing after upgrade

    Posted Fri April 05, 2024 09:14 AM

    The solution.

    This problem was a result of my implementation of tip 5 from https://pmsquare.com/analytics-blog/2021/7/12/top-7-cognos-tips-june-2021 and an update of Cognos.

    I made a new zip for the modified theme.



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    Frans de Hek
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    Original Message