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Hi, I am trying to install Cognos Jupyter Notebook 11.2.4 on Red Hat Linux 8.8.When I start the installer, it stays blank and I can't proceed.
When I try to run the installer in Console mode but it gives me the following error
Any ideas?Thank you.
IBM doesn't support the console mode installer. They only document the GUI based install or silent installation. My initial thought regarding the blank GUI based installer is that there might be some missing prerequisites. Have you verified them from: https://www.ibm.com/support/pages/ibm-cognos-analytics-premises-112x-supported-software-environments?
For instance, RedHat 8 says:
yum install libXtstyum install libX11.so.6yum install libnslyum install nspr.i686 nspr.x86_64yum install nss.i686 nss.x86_64yum install motif.i686 motif.x86_64yum install libnsl.so.1yum install libstdc++.so.6
After that I would also double check your soft limits as the defaults typically do not meet requirements: https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=settings-set-ulimit-values-unix-linux-operating-systems.
Hello RobertoThanks for the reply.
I'll investigate the links and then I'll let you know.
I just installed the library dependencies but the error continues.Now it doesn't start the installer window.
Tomorrow I will try to generate a response file to test the silent installation
Invalid magic cookie means that your X authority isn't set up correctly. Curious that didn't appear in your previous screen captures. That likely means xauth is already installed but you might make sure with yum install xauth. If you are in a situation where you have to switch user then you need to transfer your Xauthority over to the target user: https://blog.mobatek.net/post/how-to-keep-X11-display-after-su-or-sudo/. What that boils down to is you need to echo $DISPLAY and capture the display value then xauth list and capture the authority that matches that display value under your initial log in and then once you switch user you need to export DISPLAY='display value' and xauth add 'xauth value'. In a multi-user environment the tail -1 approach from the link may not always work.
Hi.Does anyone have an installation Response file as an example, for linux environment?
Templates are provided in the documentation: https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=configuration-use-response-file-template. Other than the install path being in UNIX format they really aren't different from a Windows one so you could generate a file from a working environment by running the installer from the command line with -r myresponse.properties as depicted in the documentation: https://www.ibm.com/docs/en/cognos-analytics/11.2.0?topic=configuration-use-silent-installation.
I have written a book which covers this, which you might find helpful: