Cognos Analytics with Watson

Hi,

In recent days our cognos server is struggle to run jobs sometime. I mean just it is in executing status and after that non of the jobs were running. fails even when we try rerun. It is happening irrespective of any jobs any time. Especially in active reports. We are seeing the below error only when jobs get stuck. Also once jobs were stuck after that cognos is not establishing any connections to datasource until we restart the cognos.

Is there any other way we can just close jobs and start as fresh ?? without restarting the whole cognos service ?

Any help! Thanks

Hi,

In recent days our cognos server is struggle to run jobs sometime. I mean just it is in executing status and after that non of the jobs were running. fails even when we try rerun. It is happening irrespective of any jobs any time. Especially in active reports. We are seeing the below error only when jobs get stuck. Also once jobs were stuck after that cognos is not establishing any connections to datasource until we restart the cognos.

Is there any other way we can just close jobs and start as fresh ?? without restarting the whole cognos service ?

Any help! Thanks

Hi,

In recent days our cognos server is struggle to run jobs sometime. I mean just it is in executing status and after that non of the jobs were running. fails even when we try rerun. It is happening irrespective of any jobs any time. Especially in active reports. We are seeing the below error only when jobs get stuck. Also once jobs were stuck after that cognos is not establishing any connections to datasource until we restart the cognos.

Is there any other way we can just close jobs and start as fresh ?? without restarting the whole cognos service ?

Any help! Thanks

Hi Noor,

We are seeing more than one BIBusTKServerMa process running in OS level. So how to know which process id to kill exactly. 

As you mentioned above, Can you share the steps to identify PID in cognos executing job details ? I checked and i couldn't find in the admin console when job were executing.

Thanks.

Hi,

In recent days our cognos server is struggle to run jobs sometime. I mean just it is in executing status and after that non of the jobs were running. fails even when we try rerun. It is happening irrespective of any jobs any time. Especially in active reports. We are seeing the below error only when jobs get stuck. Also once jobs were stuck after that cognos is not establishing any connections to datasource until we restart the cognos.

Is there any other way we can just close jobs and start as fresh ?? without restarting the whole cognos service ?

Any help! Thanks

Hi Noor,

We are seeing more than one BIBusTKServerMa process running in OS level. So how to know which process id to kill exactly. 

As you mentioned above, Can you share the steps to identify PID in cognos executing job details ? I checked and i couldn't find in the admin console when job were executing.

Thanks.

Hi,

In recent days our cognos server is struggle to run jobs sometime. I mean just it is in executing status and after that non of the jobs were running. fails even when we try rerun. It is happening irrespective of any jobs any time. Especially in active reports. We are seeing the below error only when jobs get stuck. Also once jobs were stuck after that cognos is not establishing any connections to datasource until we restart the cognos.

Is there any other way we can just close jobs and start as fresh ?? without restarting the whole cognos service ?

Any help! Thanks

Hi Patrick,

I could able to see PID number when i run the report. But PID is unavailable when i run jobs. Any guess ?

Thanks

Hi Noor,

We are seeing more than one BIBusTKServerMa process running in OS level. So how to know which process id to kill exactly. 

As you mentioned above, Can you share the steps to identify PID in cognos executing job details ? I checked and i couldn't find in the admin console when job were executing.

Thanks.

Hi,

In recent days our cognos server is struggle to run jobs sometime. I mean just it is in executing status and after that non of the jobs were running. fails even when we try rerun. It is happening irrespective of any jobs any time. Especially in active reports. We are seeing the below error only when jobs get stuck. Also once jobs were stuck after that cognos is not establishing any connections to datasource until we restart the cognos.

Is there any other way we can just close jobs and start as fresh ?? without restarting the whole cognos service ?

Any help! Thanks

Hi,

In recent days our cognos server is struggle to run jobs sometime. I mean just it is in executing status and after that non of the jobs were running. fails even when we try rerun. It is happening irrespective of any jobs any time. Especially in active reports. We are seeing the below error only when jobs get stuck. Also once jobs were stuck after that cognos is not establishing any connections to datasource until we restart the cognos.

Is there any other way we can just close jobs and start as fresh ?? without restarting the whole cognos service ?

Any help! Thanks