Cognos Analytics

COGNOS 11.2.4 , it appears if user forgets to logoff and closes browser, the next time they open browser and attempt log in they get stuck in an endless redirect.  The browser seems to think the cookie is valid and redirect them to home perspective, but COGNOS keeps redirecting back to login page, repeat until they get a header too long error.  Only fix is to delete cookies and restart browser.  How do we stop this?   It just started all of a sudden and I have no clue why as we haven't made any system changes.

Example broken url

https://ourserver.cognos.org/ibmcognos/bi/?perspective=home&m_redirect=https%3A%2F%2Fourserver.cognos.org%2Fibmcognos%2Fbi%2F%3Fperspective%3Dhome%26m_redirect%3Dhttps%253A%252F%252Fourserver.cognos.org%252Fibmcognos%252Fbi%252F%253Fperspective%253Dhome%2526m_redirect%253Dhttps%25253A%25252F%25252Fourserver.cognos.org%25252Fibmcognos%25252Fbi%25252F%25253Fperspective%25253Dhome%252526m_redirect%25253Dhttps%2525253A%2525252F%2525252Fourserver.cognos.org%2525252Fibmcognos%2525252Fbi%2525252F%2525253Fperspective%2525253Dhome%25252526m_redirect%2525253Dhttps%252525253A%252525252F%252525252Fourserver.cognos.org%252525252Fibmcognos%252525252Fbi%252525252F%252525253Fperspective%252525253Dhome%2525252526m_redirect%252525253Dhttps%25252525253A%25252525252F%25252525252Fourserver.cognos.org%25252525252Fibmcognos%25252525252Fbi%25252525252F%25252525253Fperspective%25252525253Dhome%252525252526m_redirect%25252525253Dhttps%2525252525253A%2525252525252F%2525252525252Fourserver.cognos.org%2525252525252Fibmcognos%2525252525252Fbi%2525252525252F

COGNOS 11.2.4 , it appears if user forgets to logoff and closes browser, the next time they open browser and attempt log in they get stuck in an endless redirect.  The browser seems to think the cookie is valid and redirect them to home perspective, but COGNOS keeps redirecting back to login page, repeat until they get a header too long error.  Only fix is to delete cookies and restart browser.  How do we stop this?   It just started all of a sudden and I have no clue why as we haven't made any system changes.

Example broken url

https://ourserver.cognos.org/ibmcognos/bi/?perspective=home&m_redirect=https%3A%2F%2Fourserver.cognos.org%2Fibmcognos%2Fbi%2F%3Fperspective%3Dhome%26m_redirect%3Dhttps%253A%252F%252Fourserver.cognos.org%252Fibmcognos%252Fbi%252F%253Fperspective%253Dhome%2526m_redirect%253Dhttps%25253A%25252F%25252Fourserver.cognos.org%25252Fibmcognos%25252Fbi%25252F%25253Fperspective%25253Dhome%252526m_redirect%25253Dhttps%2525253A%2525252F%2525252Fourserver.cognos.org%2525252Fibmcognos%2525252Fbi%2525252F%2525253Fperspective%2525253Dhome%25252526m_redirect%2525253Dhttps%252525253A%252525252F%252525252Fourserver.cognos.org%252525252Fibmcognos%252525252Fbi%252525252F%252525253Fperspective%252525253Dhome%2525252526m_redirect%252525253Dhttps%25252525253A%25252525252F%25252525252Fourserver.cognos.org%25252525252Fibmcognos%25252525252Fbi%25252525252F%25252525253Fperspective%25252525253Dhome%252525252526m_redirect%25252525253Dhttps%2525252525253A%2525252525252F%2525252525252Fourserver.cognos.org%2525252525252Fibmcognos%2525252525252Fbi%2525252525252F

COGNOS 11.2.4 , it appears if user forgets to logoff and closes browser, the next time they open browser and attempt log in they get stuck in an endless redirect.  The browser seems to think the cookie is valid and redirect them to home perspective, but COGNOS keeps redirecting back to login page, repeat until they get a header too long error.  Only fix is to delete cookies and restart browser.  How do we stop this?   It just started all of a sudden and I have no clue why as we haven't made any system changes.

Example broken url

https://ourserver.cognos.org/ibmcognos/bi/?perspective=home&m_redirect=https%3A%2F%2Fourserver.cognos.org%2Fibmcognos%2Fbi%2F%3Fperspective%3Dhome%26m_redirect%3Dhttps%253A%252F%252Fourserver.cognos.org%252Fibmcognos%252Fbi%252F%253Fperspective%253Dhome%2526m_redirect%253Dhttps%25253A%25252F%25252Fourserver.cognos.org%25252Fibmcognos%25252Fbi%25252F%25253Fperspective%25253Dhome%252526m_redirect%25253Dhttps%2525253A%2525252F%2525252Fourserver.cognos.org%2525252Fibmcognos%2525252Fbi%2525252F%2525253Fperspective%2525253Dhome%25252526m_redirect%2525253Dhttps%252525253A%252525252F%252525252Fourserver.cognos.org%252525252Fibmcognos%252525252Fbi%252525252F%252525253Fperspective%252525253Dhome%2525252526m_redirect%252525253Dhttps%25252525253A%25252525252F%25252525252Fourserver.cognos.org%25252525252Fibmcognos%25252525252Fbi%25252525252F%25252525253Fperspective%25252525253Dhome%252525252526m_redirect%25252525253Dhttps%2525252525253A%2525252525252F%2525252525252Fourserver.cognos.org%2525252525252Fibmcognos%2525252525252Fbi%2525252525252F