Cognos Analytics

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson

Hi Karthik,

I have a few questions/points:
It could be an extension issue. If possible, try disabling all extensions and testing each one to identify the troublemaker.
It could also potentially be a cache/cookie issue. Clear the cache and cookies and relaunch the browser. This will help with any application state issues.
Is it reproducible in another browser?
Update Chrome to the latest version to rule out any unsupported versions.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company
------------------------------

Original Message:
Sent: Tue February 08, 2022 05:52 PM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson

Thanks Patrick for your timely response! 
I have not tried in other browsers.  Because my the users in my company exclusively use chrome browser.  But I will certainly try like you mentioned using other browsers. 

Thanks again!

Regards
Karthik

------------------------------
Karthikeyan Balasubramaniam
------------------------------

Original Message:
Sent: Wed February 09, 2022 03:25 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

I have a few questions/points:
It could be an extension issue. If possible, try disabling all extensions and testing each one to identify the troublemaker.
It could also potentially be a cache/cookie issue. Clear the cache and cookies and relaunch the browser. This will help with any application state issues.
Is it reproducible in another browser?
Update Chrome to the latest version to rule out any unsupported versions.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Tue February 08, 2022 05:52 PM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson

Which Cognos Analytics version do you use?
You might want to try using incognito mode in Chrome and the following solutions from Google:
Fix "Aw, Snap!" page crashes and other page loading errors

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company
------------------------------

Original Message:
Sent: Wed February 09, 2022 09:26 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick for your timely response! 
I have not tried in other browsers.  Because my the users in my company exclusively use chrome browser.  But I will certainly try like you mentioned using other browsers. 

Thanks again!

Regards
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 03:25 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

I have a few questions/points:
It could be an extension issue. If possible, try disabling all extensions and testing each one to identify the troublemaker.
It could also potentially be a cache/cookie issue. Clear the cache and cookies and relaunch the browser. This will help with any application state issues.
Is it reproducible in another browser?
Update Chrome to the latest version to rule out any unsupported versions.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Tue February 08, 2022 05:52 PM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson

Thanks Patrick!  We use Cognos Analytics 11.1.7.  I will try using incognito mode and let you know how it works.

Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam
------------------------------

Original Message:
Sent: Wed February 09, 2022 09:38 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Which Cognos Analytics version do you use?
You might want to try using incognito mode in Chrome and the following solutions from Google:
Fix "Aw, Snap!" page crashes and other page loading errors

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Wed February 09, 2022 09:26 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick for your timely response! 
I have not tried in other browsers.  Because my the users in my company exclusively use chrome browser.  But I will certainly try like you mentioned using other browsers. 

Thanks again!

Regards
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 03:25 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

I have a few questions/points:
It could be an extension issue. If possible, try disabling all extensions and testing each one to identify the troublemaker.
It could also potentially be a cache/cookie issue. Clear the cache and cookies and relaunch the browser. This will help with any application state issues.
Is it reproducible in another browser?
Update Chrome to the latest version to rule out any unsupported versions.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Tue February 08, 2022 05:52 PM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson

Patrick,
Good morning!

I tried running the report in both Chrome and Firefox .  The issue is repeating in both the browsers while I run the report in HTML.  In general the report I tried it populates 35k+ rows. 

In the Chrome after some time I get the screen with error message 'Aw, Snap!'.  Whereas in the Firefox the screen got frozen and I didn't see any error message.

But the report works fine in both the browsers when I run the report in Excel and it generates the output in a couple of minutes.  

Before my testing I updated Chrome, cleared cache, cookies, and history .   Then re launch the browsers.  Also, I tried in Chrome using incognitio mode.

Thanks
Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam
------------------------------

Original Message:
Sent: Wed February 09, 2022 10:02 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick!  We use Cognos Analytics 11.1.7.  I will try using incognito mode and let you know how it works.

Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 09:38 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Which Cognos Analytics version do you use?
You might want to try using incognito mode in Chrome and the following solutions from Google:
Fix "Aw, Snap!" page crashes and other page loading errors

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Wed February 09, 2022 09:26 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick for your timely response! 
I have not tried in other browsers.  Because my the users in my company exclusively use chrome browser.  But I will certainly try like you mentioned using other browsers. 

Thanks again!

Regards
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 03:25 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

I have a few questions/points:
It could be an extension issue. If possible, try disabling all extensions and testing each one to identify the troublemaker.
It could also potentially be a cache/cookie issue. Clear the cache and cookies and relaunch the browser. This will help with any application state issues.
Is it reproducible in another browser?
Update Chrome to the latest version to rule out any unsupported versions.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Tue February 08, 2022 05:52 PM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson

Hi Karthik,

You might want to create a prompt in your original report to reduce the number of rows. It would be a simple and efficient solution.

If you don't want to add a prompt, I think you will need to contact IBM support with this issue.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company
------------------------------

Original Message:
Sent: Fri February 11, 2022 08:55 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Patrick,
Good morning!

I tried running the report in both Chrome and Firefox .  The issue is repeating in both the browsers while I run the report in HTML.  In general the report I tried it populates 35k+ rows. 

In the Chrome after some time I get the screen with error message 'Aw, Snap!'.  Whereas in the Firefox the screen got frozen and I didn't see any error message.

But the report works fine in both the browsers when I run the report in Excel and it generates the output in a couple of minutes.  

Before my testing I updated Chrome, cleared cache, cookies, and history .   Then re launch the browsers.  Also, I tried in Chrome using incognitio mode.

Thanks
Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 10:02 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick!  We use Cognos Analytics 11.1.7.  I will try using incognito mode and let you know how it works.

Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 09:38 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Which Cognos Analytics version do you use?
You might want to try using incognito mode in Chrome and the following solutions from Google:
Fix "Aw, Snap!" page crashes and other page loading errors

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Wed February 09, 2022 09:26 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick for your timely response! 
I have not tried in other browsers.  Because my the users in my company exclusively use chrome browser.  But I will certainly try like you mentioned using other browsers. 

Thanks again!

Regards
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 03:25 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

I have a few questions/points:
It could be an extension issue. If possible, try disabling all extensions and testing each one to identify the troublemaker.
It could also potentially be a cache/cookie issue. Clear the cache and cookies and relaunch the browser. This will help with any application state issues.
Is it reproducible in another browser?
Update Chrome to the latest version to rule out any unsupported versions.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Tue February 08, 2022 05:52 PM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson

Thanks Patrick!  Sure , I will contact IBM Support.

Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam
------------------------------

Original Message:
Sent: Fri February 11, 2022 11:28 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

You might want to create a prompt in your original report to reduce the number of rows. It would be a simple and efficient solution.

If you don't want to add a prompt, I think you will need to contact IBM support with this issue.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Fri February 11, 2022 08:55 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Patrick,
Good morning!

I tried running the report in both Chrome and Firefox .  The issue is repeating in both the browsers while I run the report in HTML.  In general the report I tried it populates 35k+ rows. 

In the Chrome after some time I get the screen with error message 'Aw, Snap!'.  Whereas in the Firefox the screen got frozen and I didn't see any error message.

But the report works fine in both the browsers when I run the report in Excel and it generates the output in a couple of minutes.  

Before my testing I updated Chrome, cleared cache, cookies, and history .   Then re launch the browsers.  Also, I tried in Chrome using incognitio mode.

Thanks
Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 10:02 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick!  We use Cognos Analytics 11.1.7.  I will try using incognito mode and let you know how it works.

Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 09:38 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Which Cognos Analytics version do you use?
You might want to try using incognito mode in Chrome and the following solutions from Google:
Fix "Aw, Snap!" page crashes and other page loading errors

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Wed February 09, 2022 09:26 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick for your timely response! 
I have not tried in other browsers.  Because my the users in my company exclusively use chrome browser.  But I will certainly try like you mentioned using other browsers. 

Thanks again!

Regards
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 03:25 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

I have a few questions/points:
It could be an extension issue. If possible, try disabling all extensions and testing each one to identify the troublemaker.
It could also potentially be a cache/cookie issue. Clear the cache and cookies and relaunch the browser. This will help with any application state issues.
Is it reproducible in another browser?
Update Chrome to the latest version to rule out any unsupported versions.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Tue February 08, 2022 05:52 PM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson

Patrick:

Good morning!  Actually I figured out the cause for this issue. 

The original report request was to see the output in HTML format without any default page breaks.  Like 'Page down or Page up' hyperlinks.  It works fine on some criteria.  But there are a couple other criteria which generates long output in HTML. The result it generates the HTML file size around 270 MB.  Which is huge!  If the end user browser occupies more memory on temp file, cache and cookies.  It may often leads browser to get crash.

I tried the same output in Excel and it generates less than 10 MB!  Earlier I enabled the below shown property to get rid off default page breaks.  The report works fine after I disable it.






Thank you for your help in this matter!
Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam
------------------------------

Original Message:
Sent: Fri February 11, 2022 11:59 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick!  Sure , I will contact IBM Support.

Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Fri February 11, 2022 11:28 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

You might want to create a prompt in your original report to reduce the number of rows. It would be a simple and efficient solution.

If you don't want to add a prompt, I think you will need to contact IBM support with this issue.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Fri February 11, 2022 08:55 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Patrick,
Good morning!

I tried running the report in both Chrome and Firefox .  The issue is repeating in both the browsers while I run the report in HTML.  In general the report I tried it populates 35k+ rows. 

In the Chrome after some time I get the screen with error message 'Aw, Snap!'.  Whereas in the Firefox the screen got frozen and I didn't see any error message.

But the report works fine in both the browsers when I run the report in Excel and it generates the output in a couple of minutes.  

Before my testing I updated Chrome, cleared cache, cookies, and history .   Then re launch the browsers.  Also, I tried in Chrome using incognitio mode.

Thanks
Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 10:02 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick!  We use Cognos Analytics 11.1.7.  I will try using incognito mode and let you know how it works.

Regards,
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 09:38 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Which Cognos Analytics version do you use?
You might want to try using incognito mode in Chrome and the following solutions from Google:
Fix "Aw, Snap!" page crashes and other page loading errors

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Wed February 09, 2022 09:26 AM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Thanks Patrick for your timely response! 
I have not tried in other browsers.  Because my the users in my company exclusively use chrome browser.  But I will certainly try like you mentioned using other browsers. 

Thanks again!

Regards
Karthik

------------------------------
Karthikeyan Balasubramaniam

Original Message:
Sent: Wed February 09, 2022 03:25 AM
From: Patrick Neveu
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi Karthik,

I have a few questions/points:
It could be an extension issue. If possible, try disabling all extensions and testing each one to identify the troublemaker.
It could also potentially be a cache/cookie issue. Clear the cache and cookies and relaunch the browser. This will help with any application state issues.
Is it reproducible in another browser?
Update Chrome to the latest version to rule out any unsupported versions.

Best regards,

------------------------------
Patrick Neveu
Positive Thinking Company

Original Message:
Sent: Tue February 08, 2022 05:52 PM
From: Karthikeyan Balasubramaniam
Subject: Aw Snap! Error Code: Out of memory - Chrome Browser

Hi,

I have built some reports which run against a data set. 

When I run one of the drill thru report I am getting the below error.  The drill thru report has relatively huge records.  Some times the drill thru report runs well , but very often the below error is coming.  Can someone advise me?  I am using the chrome browser.

Please let me know if you have any questions.

Thanks
Regards,
Karthik



------------------------------
Karthikeyan Balasubramaniam
------------------------------

#CognosAnalyticswithWatson