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workspace change pa-workspace.pem

  • 1.  workspace change pa-workspace.pem

    Posted Thu January 21, 2021 01:42 PM
    Hello,
    I replaced the pa-workspace.pem file with the new certificate, after restarting the workspace services it is no longer accessible, the gateway does not start. Do you have an idea how to replace the file with the new key? I also tried to restore the old pa-workspace.pem file, but it didn't help. the gateway does not start. in the gateway log file i got this error:
    AH02577: Init: SSLPassPhraseDialog builtin is not supported on Win32 (key file C:/pa-gateway/ssl/pa-workspace.pem)
    [Thu Jan 21 14:42:33.153540 2021] [ssl:emerg] [pid 26608:tid 432] AH02312: Fatal error initialising mod_ssl, exiting.
    [Thu Jan 21 14:42:33.153540 2021] [ssl:emerg] [pid 26608:tid 432] AH02564: Failed to configure encrypted (?) private key servername:443:0, check C:/pa-gateway/ssl/pa-workspace.pem

    thank you for any help

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    Massimo Deambrogio
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  • 2.  RE: workspace change pa-workspace.pem

    Posted Fri January 22, 2021 03:20 AM

    The execution of the keys from top to bottom is crucial, as listed here:
    https://www.ibm.com/support/knowledgecenter/SSD29G_2.0.0/com.ibm.swg.ba.cognos.tm1_inst.2.0.0.doc/t_paw_enable_ssl.html
    So verify that the private key is listed first, then the key, then the inter, and then the root.



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    STEFAN VERMEULEN
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  • 3.  RE: workspace change pa-workspace.pem

    Posted Fri January 22, 2021 11:16 AM
    Hello,
    I solved the problem thanks to IBM support, doing this: I replaced the pa-workspace.pem file with the new key, from the workspace console I stopped all workspace services. then regenerate and restart all containers with this simple command in Powershell: cd <your_PAW_path> ./scripts/paw.ps1 (do not add any command-line options after paw.ps1)

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    Massimo Deambrogio
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