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This has been a problem since we started using Cognos back in 2005. Cognos never attempted to keep up with the various browser changes and ONLY supported IE.
Though we require our users to use Chrome or Firefox for their email and all other access to the Internet, we've had to require they use IE for Cognos. Even now where IBM is trying to keep up with the ever changing browser landscape it's a fairly impossible task with both Chrome & Firefox rolling out major changes. Because starting with Cognos 11.x IBM won't make patches available it becomes a time-consuming task for we customers as well, having to open a support ticket to get the patch or have them make one. So for the foreseeable future we will continue requiring IE 11 for Cognos. It's still available on Windows 10, you just have to search for it to then pin it to the taskbar for them. The hope is there will be a patch to support Edge Chromium and then we can switch to that (regular Edge has been quite incompatible). We've been fortunate that Microsoft doesn't make such massive changes to the browser on a regular basis!
'On ask a question' webinar about a week or so ago, Cognos said the next release will be a major release so it probably be 11.1.2. This means 11.1.7 is their stable version and they will release Fix packs for it going forward until the next stable version is annouced.
You mentioned there is problems with 11.1.7 and chrome 86, has a ticket be opened with Cognos yet on it?
We recognize that the recent Chrome 86 update has broken some functionality within Cognos Analytics, primarily in the area of reporting. Our team is in communication with Chromium to prioritize a resolution to this defect that was introduced.
Until that is addressed, we recommend that users use another browser and/or consider upgrading to Cognos Analytics 11.1.7 Fix Pack 1 where these issues do not occur.
We have published a news item which provides additional details and will be updated regularly as more information becomes available.https://www.ibm.com/support/pages/node/6348750
Hi Ramanujam,We understand the challenge to convince users to use a different browser. We are working with Chromium and jointly will be addressing the issues as quickly as possible.
Please refer back to our News item regularly for updates; we will keep everyone informed of the progress there.https://www.ibm.com/support/pages/node/6348750