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Can't delete shortcut to dashboard

  • 1.  Can't delete shortcut to dashboard

    Posted Wed June 23, 2021 01:43 PM
    Good morning,
    I deleted a test dashboard without first deleting a shortcut to it that I'd made available to our end users.  I'm now not able to find a way to delete the shortcut.  

    Nothing happens when I click on the More menu, and if I click on the shortcut link I get a "Cannot open Shortcut" message.  We are unfortunately currently without a Cognos administrator, and my web searching hasn't turned up anything, so I'm hopeful someone might be able to suggest a solution.  Thanks in advance for any help!  Chris 








  • 2.  RE: Can't delete shortcut to dashboard

    Posted Fri June 25, 2021 10:19 AM
    Hi,

    This happened to me and the only way I could delete the shortcut was to make it valid again.  Take any dashboard, copy it to the source location and make sure it's name is what you deleted, then try to delete the shortcut.​

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    Amy Rivito
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