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Hi folks,I make regular use of the Provisioning and Rating Audit Report and the Provisioning and Rating Report. Normally our SaaS product will show as 5 (or so) line items / rows in this report. We now have new parts for our SaaS product and now those customers with these new parts in their SAs (Service Agreements) they are only showing a single row in the reports (that row being for the SLA part that is still using the old part number).
So it looks like these reports have sensitivity to part numbers and will need to be update. Who can I reach out to get those reports updated?
SA 77431032 is an example SA using new parts. Note that there are other new parts not covered by this particular SA.
Thanks in advance for any help...