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Now Available: Status page for Planning Analytics on Cloud

By Tracy Peppy posted Thu May 19, 2022 08:00 AM

  


The Planning Analytics team is excited to announce the release of a new status page for the Planning Analytics on Cloud Offering:



This page will be your "one stop shop" for any important information about the status/events relating to the cloud service such as:

  • Maintenance Announcements (schedule, notes etc)
  • Planned & unplanned service disruptions
  • Status of the Planning Analytics Service by Data Center (i.e Planning Analytics Workspace, Planning Analytics Spreadsheet Service etc)
  • IBMid status
  • and much more.

Q: How can I subscribe for updates?
  • Visit https://planning-analytics.status.io/
  • Click the Subscribe button in the top right corner
  • Enter the e-mail address to receive notifications & hit Subscribe
  • You will be sent an email from <noreply@status.io> to confirm your subscription 
  • Click the link in the e-mail to be directed to the customization page - where you can select all or a a subset of the events/services you wish to be notified about. 
  • Click Save Subscription at the bottom to set your preferences. 
  • To return to the Status page click the status link:

Q: How can I make changes to an existing e-mail that is already subscribed?

  • It's easy. Visit https://planning-analytics.status.io/ and hit the Subscribe button in the top right corner. 
  • Enter the e-mail address that you subscribed with
  • Click Manage Subscription
  • You will be sent an email with a link from <noreply@status.io>. Click the link  from the e-mail to make the required changes and click Save Subscription.


We are encouraging all Planning Analytics users to subscribe to the status page to receive these important updates from the IBM Site Reliability Engineering team. In parallel and for a period of time as we transition, we will continue to also send out e-mail notifications though the usual channels via FOPM news e-mails.  

If you are also a Cognos Analytics on Cloud customer, you can also visit the status page here: https://cognos-analytics.status.io


We hope that this new page simplifies the communication process and provides the important information needed about the Planning Analytics on Cloud service.


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