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Ensuring IBM Planning Analytics Email Communications Reach Your Inbox

By Paulo Monte posted Mon October 29, 2018 01:41 PM

  
IBM Planning Analytics has recently changed the system that sends email communications to our customers.
If those emails are not reaching your inbox, here are some tips:
 
Ask your mail/IT administrator add/white-list the following information below in your filtering company's security measures: firewalls, spam filters, administrator rules, policies and "Administrator created Blocked Senders Policies".

bounce.mail8.spopessentials.com
129.33.243.5
129.33.243.3
129.33.243.6
129.33.243.2

They can also white-list your sending/from domains along with your bounce domain and IP listed above.


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