Making life easy with IBM Aspera on Cloud - Getting familiar with the environment -4
Content provided by Ashwarya Jagati
Expanding on our ongoing series, "Making life easy with IBM Aspera on Cloud," we're addressing additional topics and their solutions. In this series, we will take a selection of the most commonly asked customer questions and explain how to resolve them with some simple guidance.
Issue 1
If the shared folders are not visible in the workspace
If you are an admin, you need to make sure the “Shared as” name does not have any unwanted characters as these will cause an issue in creating a shared folder link in the storage.
Although unwanted characters would also vary what characters the filesystem name of an OS will support, some of the most common examples of unwanted symbols are:
/ \ " : ' ? > <*|
Note: & is supported.
When creating a shared folder, it is advisable to take care when entering the “Display name”.
Issue 2
If you are planning to use Aspera on Cloud to allow an external party to upload video or other files to your organisation
Follow the steps below:
- Use existing, or generate PEM of a private key as well as public key.
Example of key generation using ssh-keygen:
ssh-keygen -t rsa -b 4096 -m PEM -N '' -f ${PRIVKEYFILE}
${PRIVKEYFILE} is the path you want to set for your private key.
- Configure the public key in the user's profile as below;
In account settings paste the public key generated in step a) and click “Save”.
In the Client App or API Client paste the private key to go along with the AoC API requests.
You are good to upload now.
Issue 3
Do you have an on prem transfer server and are wondering which HSTS services are essential for the healthy working of the server?.
Here are some of the services:
Alee
Aejd
Trapd
Asperanoded
Aspera license
Aspera redisd
Asnodeadmin
Aspera central
Ascp
Sshd
Asperawatchfolderd
Asperawatchd
asuserdata
Summary
Knowledge is the key to unlock the worth of your product. Stay tuned for more such tips from IBM Aspera on Cloud.