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Common Issues while integrating with Logs

By Satish Kumar Tak posted Sat April 13, 2024 06:51 AM

  

What is Log

Logging is the process of creating and maintaining log inside files, database or any other system. It involves capturing information and events from software, operating systems, hardware devices and stored it in a structured format within logging system. Logging frameworks and libraries are commonly used in software development to store logs by providing convenient methods for recording events at various levels of severity.

Logs are essential component of software development, system administration, and cybersecurity, as it enables developers and administrators to track system behaviour, identify issues, and analyse performance over time.

Type of Logs

  • System Logs: Set of logs generated from operating system called system logs. It includes startup messages, system changes, unexpected shutdowns, errors and warnings, and other important processes.All OS generate Syslogs.

  • Application Logs: Application logs contain information specific to a particular software application. They record events such as user actions, errors, warnings, and informational messages generated by the application during runtime. Application logs are crucial for troubleshooting issues and monitoring application performance.

  • Authentication Logs: Authentication logs display information about authentication events that occur when end users try to access network resources for which access is controlled by Authentication Policy rules.

  • Availability Logs: Track system performance, uptime, and availability of hardware resources and server availability.

  • Database Logs: Database logs track transactions and changes made to a database system. They record operations such as inserts, updates, deletes, and schema modifications. Database logs are critical for ensuring data integrity, recovering from failures, and maintaining an audit trail of database activities.

  • Network Logs: A high-level log that records information about network traffic and usage like firewall, router logs which helps us in protect out system.

  • Audit Logs: Audit logs are records which provide a trail of actions that can be reviewed to understand what happened in a system, who performed specific actions, and when those actions occurred.

Common Issues with Logs while integrating

  • Log Standards: Different applications and systems may log data in various formats, making it challenging to normalize and aggregate logs effectively. Inconsistent formats can hinder parsing and analysis, leading to data inconsistency and misinterpretation.

  • Log Volume: Every System generate events which means almost everything produces a log. the volume of data collected by logs has ballooned by orders of magnitude. this huge pile of log requires lots of processing power and resources for any organization.

  • Processing Infrastructure cost: To store logs and process logs computation power and storage devices are required which occupy org resources which we can use in other areas. future outcomes may be fruitful but increase the cost of production in current time.

  • Security and Privacy Concerns: Logs often contain sensitive information such as user credentials, personally identifiable information (PII), and system configurations. Inadequate security measures can expose this data to unauthorized access or breaches, violating compliance regulations and jeopardizing user privacy.

  • Integration Complexity: Integrating logs from diverse sources, such as cloud services, on-premises systems, and third-party applications, may involve dealing with incompatible protocols, APIs, and authentication mechanisms. Ensuring seamless integration across heterogeneous environments requires robust middleware and integration frameworks.

  • Monitoring and Alerting: Establishing proactive monitoring and alerting mechanisms is crucial for detecting anomalies, identifying performance bottlenecks, and responding to security incidents promptly. Configuring meaningful alerts and thresholds while minimizing false positives requires careful tuning and ongoing monitoring.

Common Points we can consider while creating logging infrastructure

  • Purpose: Clearly define the purpose of logging. Determine what information needs to be logged and why it's important for your system.

  • Log Levels: Establish different log levels (e.g., DEBUG, INFO, WARNING, ERROR, CRITICAL) to categorize the severity of logged events.

  • Performance: Ensure logging operations are efficient and don't significantly impact system performance. As logs comsume resources like processing and database space so over logging may cause issue in long run.

  • Security: Implement measures to safeguard log data, including encryption, access controls, and protection against tampering or unauthorized access. Try to avoid log critical information of system.

  • Storage: Determine where and how log data will be stored. Consider options like local files, databases, cloud storage, or dedicated log management solutions.

  • Retention Policy: Define a retention policy for log data to manage storage costs and comply with regulatory requirements.

  • Formatting: Choose a consistent log message format that includes relevant information such as timestamps, log levels, and contextual details.

  • Monitoring and Alerting: Set up monitoring and alerting mechanisms to proactively identify and respond to critical events or anomalies in the log data.

  • Integration: Integrate logging into your application or system architecture seamlessly, ensuring compatibility with existing frameworks and libraries.

Solution to solve issue while logging

  • Log Management Platforms: Platforms like Splunk, Elasticsearch, Logstash, and Graylog provide centralized log management capabilities, allowing organizations to collect, store, analyze, and visualize log data from diverse sources. These platforms offer features such as log aggregation, real-time search, alerting, and reporting.

  • SIEM (Security Information and Event Management): SIEM solutions like IBM QRadar, ArcSight, and AlienVault provide security-focused log management capabilities, enabling organizations to correlate and analyze security-related events across their IT infrastructure. SIEM platforms offer threat detection, incident response, compliance reporting, and forensic analysis features.

  • Open Source Logging Solutions: Open-source projects like ELK Stack (Elasticsearch, Logstash, Kibana), Fluentd, and Graylog offer flexible and customizable log management solutions that can be tailored to specific requirements. These projects provide extensive documentation, community support, and integrations with popular software ecosystems.

By leveraging some of these software solutions, organizations can overcome common challenges with computer logs integration and establish robust logging practices that support troubleshooting, monitoring, compliance, and security objectives.

Author: Satish Kumar Tak (satish.tak@ibm.com)

Reviewer: Parixit Patel (Parixit.Patel@ibm.com)

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