We’re thrilled to share that  IBM Instana Observability  has been awarded the TrustRadius 2026 Buyer’s Choice Award in the Observability category. This award is thanks to the love and feedback of our users and customers, who solve real business challenges through our product. 
 

This award follows the  2025 G2 Fall 2025 awards  and TrustRadius 2025 Top Rated award. 
 

What makes this award special? 

TrustRadius (TR)  is a trusted buyer intelligence platform that helps businesses make confident decisions. Their awards are based entirely on reviews and customer sentiment, and earning this accolade means IBM Instana is truly valued by our users.  

Instana is one of the few vendors in the Observability category that have won this award, which highlights the continued innovation and commitment of team Instana in helping organizations build faster, release smarter, react quicker and scale instantly to meet the needs of their customers, clients and users. 
 

But just don’t take our word for it. Here are some of the TR reviews: 

“We use IBM Instana to monitor real time critical payment transactions and leverage IBM Instana's 1-second granularity with a full cross-systems application journey. Overall, IBM Instana is a great APM that keeps improving and adding features [that] will reduce downtime and incident resolution on your systems, because their goal is that your company and its business succeed.” - Francisco Ramos, Full Stack Senior Dev. Specialist, Evertec LLC, Financial Services, 1001-5000 employees 

“The IBM Instana product provides the capability to get full visibility and monitoring of the different activities, assets and connections across the entire IT landscape and enterprise estate. The automation of monitoring, the analysis of logging and performance metrics, makes [Instana] a crucial component enabling further automation and a higher degree of reliability.” - Verified User, Consultant in Information Technology, Computer Software Company, 201-500 employees 

“Instana now lets us run live system health checks during active production without risking disruptions, something we avoided in the past for fear of slowing the line. For us, it works the best when we are rolling out updates to our execution system and need to watch out for unexpected latencies. Instana has caught delays in our ordering routing service that would have caused prod queues to back up." - Sarah Allison, IT Manager, Holinbrow, Mechanical Or Industrial Engineering, 501-1000 employees 

Best in class observability 

Still on the fence about the capabilities of IBM Instana compared to your existing tool. Then experience Instana for yourself using our Sandbox environment to see how you can harness the power of AI and automation to proactively solve issues across your application stack. If you’re already a customer, leave us a review and receive a  USD 25 Amazon gift card  via email as a token of thanks from TrustRadius.