In today’s fast-paced environment, seamless access management is no longer optional—it’s essential. Employees expect a delightful workplace experience, allowing them to navigate their physical and digital workspaces efficiently and safely. Yet, many organizations remain stuck with fragmented systems, where physical access control lags behind modern identity solutions.
Enter IBM Verify and SwiftConnect—a partnership that merges logical and physical identity systems to revolutionize access management. Together, they are creating a unified, secure, and streamlined experience for employees while enhancing operational efficiency for enterprises.
Setting the Benchmark for Identity Convergence
The integration of SwiftConnect with IBM Verify demonstrates how interoperability in physical security management can mirror the same frictionless experience and efficiency that logical identity and access management (IAM) provides for enterprise IT security. By aligning SwiftConnect’s extensive network of access integrations with IBM Verify’s robust identity provisioning, authentication, and security capabilities, organizations can deliver seamless, secure access experiences that bridge the gap between physical spaces and digital services.
This collaboration simplifies access across both first-party enterprise spaces and third-party landlord-controlled environments, providing employees with a frictionless, secure journey that redefines the modern workplace.
How We Work Together
The SwiftConnect-IBM Verify solution is as elegant as it is effective:
- Identity Synchronization: IBM Verify ensures strong user authentication and identity security, keeping physical access aligned with organizational security policies.
- Digital Badge Issuance: Employees use the IBM Verify platform to self-request and provision their secure employee badges in Apple and Google Wallets.
- PACS Integration: SwiftConnect seamlessly connects these badges to physical access control systems (PACS) and other entitlement platforms, even in third-party-managed environments.
- Real-Time Updates: Any changes in user attributes are automatically synchronized across systems, ensuring credentials are always current and compliant.
This fully integrated approach increases security, dramatically reduces manual process, and enhances the employee experience—all without compromising on security.
Success at Scale: A Real-World Implementation
The integration was put to the test at IBM’s One Madison Avenue corporate office in New York City, serving as the first live deployment environment. This “Client Zero” experience validated the partnership’s value, with employees praising the convenience and simplicity of the system. The rapid implementation showcased how powerful collaboration between SwiftConnect and IBM Verify can be, delivering tangible benefits in record time.
"At IBM, we are committed to pioneering innovative solutions that bridge the gap between physical and logical security. Our collaboration with SwiftConnect exemplifies this commitment, delivering a seamless and secure access management experience that enhances both operational efficiency and employee satisfaction. By integrating SwiftConnect’s extensive network of access integrations, with IBM Verify’s robust identity provisioning and authentication capabilities, we are setting a new benchmark for identity convergence in the modern workplace. This partnership not only addresses the challenges of today but also paves the way for the future of unified physical logical access management."
John Psyllos - IBM Global Security Technology Lead
Security Without Compromise
As a security-first company, IBM prioritized ensuring this solution works across devices without compromising security. IBM Verify includes robust device compliance checks, ensuring employee badge credentials aren't issued to jailbroken or compromised devices. This capability aligns with IBM's commitment to delivering secure solutions that protect sensitive information.
By combining SwiftConnect’s access management expertise with IBM Verify’s authentication and compliance capabilities, organizations can provide employees with seamless access to both physical and digital workspaces, all while upholding the highest security standards.
Pioneering the Future of Physical Access Management
The SwiftConnect-IBM Verify partnership isn’t just about solving today’s challenges—it’s about shaping the future of identity and access management in the physical world. Together, these companies transform fragmented security systems into a cohesive, secure network that supports the evolving needs of modern frictionless workplaces.
Stay tuned to the IBM Verify community to get the latest information our upcoming case study, where we'll delve deeper into the successful implementation of this innovative solution at IBM's One Madison Avenue office. We'll share detailed insights into the transformation process, results, and the positive impact on employee experience and operational efficiency.